I have an M8 with a broken reticle now. I think they should replace it because I didn't do anything to it to damage it. It is simply a matter of warranty-express and implied.
I also have a VariXIII with a bent bell. Shipping damage pushed it down about 5 degrees-enough to see a silver ring on the tube at the base. I expect they will repair it but I'll pay them if they ask.
