Can't speak for him, but the one I bought was NIB on-line.
10-4, I've never bought online, so it didn't cross my mind.
Guess it's like any other mass produced item, you'll get a few stinkers here and there. But, I love mine.
In fact, I hate being worried about messing up the nice wood on the stock when I go out hunting, so about 2 months back, I ordered a McMillan Edge for mine. Can't wait till it gets here!