Not doubting your story. A trip to see the dealership owner is in order for an explanation as he is probably not aware of that crap happening. He will appreciate you stopping buy. I sold Fords for a dealer in VA for three years. If we committed to a buyer for a particular vehicle that we did not physically have on the lot, we had a signed purchase order with an agreed upon price and a deposit in the house for that vehicle. We made damn sure that was what they wanted. Sales Managers confirmed everything with the buyer before they departed so there was no misunderstanding. The customer always got the vehicle. Now, if for some reason a buyer decides to back out they have the option of something on the lot or loose a portion of their deposit based upon where we went for the vehicle. The customer knew that upfront. Go see the owner of the dealership. It will be worth your while and if he or she has any intergity, they will make it right.
