The only time I ate at a Ruth's Chris was at the one in Georgetown, while I was on a business trip to DC. There was no soap in the men's room, and even after I called it to their attention, nothing was done. Sort of grossed me out, and made the dining experience less appealing.
I don't have extensive experience dining at high end restaurants, but it's been my impression that a common characteristic is pretension, a lot of hype but the food, service, etc., don't justify the high prices. Not always, of course, but few seem to give fair value for what they charge.
Paul