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Joined: Mar 2011
Posts: 165
Campfire Member
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OP
Campfire Member
Joined: Mar 2011
Posts: 165 |
Before I go off and print some nasty things on here that may be unwarranted, maybe someone else can find "Cooper Rifles" for sale on their new site.
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Joined: Jan 2001
Posts: 18,086 Likes: 1
Campfire Ranger
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Campfire Ranger
Joined: Jan 2001
Posts: 18,086 Likes: 1 |
Appears 0 in stock or website not completely updated since fairly new, why don't you call them tomorrow and ask?
Mike
God, Family, and Country. NRA Endowment Member
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Joined: Oct 2002
Posts: 96,121 Likes: 1
Campfire Oracle
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Campfire Oracle
Joined: Oct 2002
Posts: 96,121 Likes: 1 |
Before I go off and print some nasty things on here that may be unwarranted, maybe someone else can find "Cooper Rifles" for sale on their new site. That's how I'd handle, why would one contact them when you can come on here to bitch and moan.
"Dear Lord, save me from Your followers"
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Joined: Feb 2011
Posts: 6,314
Campfire Tracker
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Campfire Tracker
Joined: Feb 2011
Posts: 6,314 |
We're initiating the new eCommerce website. We're still on the process of loading products. It's going to take a bit...
There are a few kinks that I need to work out before everything is loaded. I'm not going to flip a switch until I'm comfortable with the process and verbiage. I need to make sure everything is right before I throw 30,000 products on there.
We'll continue to add products daily. I want to make sure we can walk before we try to run. Please be patient -- the end result will be worth the wait.
Reaching us on the phone is/was a nightmare. Instead of adding a bunch of phone lines and personnel, I chose to go the eCommerce website route. You be able to shop and purchase 24 hours a day. In the very near future you won't have to call and ask "if".
I'm hoping this actually frees up the phones and improves overall customer service.
I enjoy handguns and I really like shotguns,...but I love rifles!
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Joined: Dec 2011
Posts: 10,972
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2011
Posts: 10,972 |
I looked for used shotguns last night and was unsuccessful in finding any used guns.
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Joined: Feb 2011
Posts: 6,314
Campfire Tracker
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Campfire Tracker
Joined: Feb 2011
Posts: 6,314 |
We've not loaded the used guns yet. I can't use a stock image for used guns and want a better viewing experience than a dingy photo and a price.
The used guns will be a totally different shopping experience. I want multiple photos of each gun with with something other than a generic description. Think Gunbroker type photos and descriptions for the used stuff......
I enjoy handguns and I really like shotguns,...but I love rifles!
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Joined: Aug 2007
Posts: 115,424 Likes: 13
Campfire Sage
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Campfire Sage
Joined: Aug 2007
Posts: 115,424 Likes: 13 |
Before I go off and print some nasty things on here that may be unwarranted, maybe someone else can find "Cooper Rifles" for sale on their new site. Sonsagoddamnbitches. Travis
Trump being classless,tasteless and clueless as usual. Sorry, trump is a no tax payin pile of shiit. My young wife decided to play the field and had moved several dudes into my house
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Joined: Feb 2010
Posts: 17,927
Campfire Ranger
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Campfire Ranger
Joined: Feb 2010
Posts: 17,927 |
Look at me, I wanna buy a Cooper and a glass of whine...
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Joined: Aug 2004
Posts: 2,692
Campfire Regular
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Campfire Regular
Joined: Aug 2004
Posts: 2,692 |
Darrik, If you find one of those Ruger mannlicher's in 270 that you had on special on your website that I called about I will take one! Ken
NRA Lifetime Endowment Member
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Joined: Oct 2011
Posts: 2,926
Campfire Regular
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Campfire Regular
Joined: Oct 2011
Posts: 2,926 |
It appears we have a new problem to add to the list... David
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Joined: Feb 2011
Posts: 6,314
Campfire Tracker
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Campfire Tracker
Joined: Feb 2011
Posts: 6,314 |
Something else of interest....
I've wiped out the credit card fee...no more 3% charge. All guns will ship for a flat rate of $9.99. I'm not playing the "free shipping" game and increasing the prices. Our prices will remain the same, no gigging or gouging to hide hidden fees. All accessories will ship for free -- same old price as before.
I decided to take a hit on margin and keep pricing the same. It will all balance out with increased volume.
We're going to keep prices down, ship within 24 hours and maximize our cusomer service experience.
I enjoy handguns and I really like shotguns,...but I love rifles!
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Joined: Feb 2010
Posts: 17,927
Campfire Ranger
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Campfire Ranger
Joined: Feb 2010
Posts: 17,927 |
Good guys, good selection, and good service. That's no way to run a business...
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Joined: Apr 2011
Posts: 12,273 Likes: 14
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2011
Posts: 12,273 Likes: 14 |
Darrik,
My hat is off to you and your crew. I am a professional IT Project Manager by trade. Not many organizations recognize that when you are putting in a new system "It takes the time it takes"... Rushing, cutting corners, short cuts, all have a price to pay after the initial Go Live, that is usually far in excess of the time and effort it takes to just "Do It Right" the first time...
Look forward to seeing the end result !
Warren
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Joined: Jul 2007
Posts: 24,679 Likes: 7
Campfire Ranger
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Campfire Ranger
Joined: Jul 2007
Posts: 24,679 Likes: 7 |
Before I go off and print some nasty things on here that may be unwarranted, maybe someone else can find "Cooper Rifles" for sale on their new site. #firstworldproblems
WWP53D
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Joined: Jan 2008
Posts: 5,202 Likes: 2
Campfire Tracker
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Campfire Tracker
Joined: Jan 2008
Posts: 5,202 Likes: 2 |
All guns will ship for a flat rate of $9.99. I found this out yesterday when I finished paying the balance on the MCR .243 from the second group buy. I was expecting around $25, and must say $9.99 was a pleasant surprise. With the exclusive specials that Darrik and Whittaker's is offering along with the great CS, I may never shop anywhere else again for my firearm needs. Well that's not true, but I'll definitely check Whittaker's to see if they have what I want in stock though.
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Joined: Jan 2007
Posts: 20,832 Likes: 3
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,832 Likes: 3 |
Before I go off and print some nasty things on here that may be unwarranted, maybe someone else can find "Cooper Rifles" for sale on their new site. You have already gone off to unwarranted.
laissez les bons temps rouler
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Joined: Jan 2008
Posts: 7,722
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2008
Posts: 7,722 |
Before I go off and print some nasty things on here that may be unwarranted, maybe someone else can find "Cooper Rifles" for sale on their new site. What a idiot.
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Joined: Jan 2001
Posts: 28,440 Likes: 11
Campfire Ranger
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Campfire Ranger
Joined: Jan 2001
Posts: 28,440 Likes: 11 |
All guns will ship for a flat rate of $9.99. I found this out yesterday when I finished paying the balance on the MCR .243 from the second group buy. I was expecting around $25, and must say $9.99 was a pleasant surprise. With the exclusive specials that Darrik and Whittaker's is offering along with the great CS, I may never shop anywhere else again for my firearm needs. Well that's not true, but I'll definitely check Whittaker's to see if they have what I want in stock though. Ditto to that. They might not be the absolute cheapest in all cases but I've compared prices on a few rifles and Whittaker's is right in there with the best deals on the net. Combine that with an easy way to shop and no credit card fees and you have a winning combo - I also paid the balance of my .243 with a CC instead of the taking time to go buy a money order. They have already earned a permanent bookmark in my favorites menu.
Gunnery, gunnery, gunnery. Hit the target, all else is twaddle!
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Joined: Mar 2011
Posts: 165
Campfire Member
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OP
Campfire Member
Joined: Mar 2011
Posts: 165 |
We're initiating the new eCommerce website. We're still on the process of loading products. It's going to take a bit...
There are a few kinks that I need to work out before everything is loaded. I'm not going to flip a switch until I'm comfortable with the process and verbiage. I need to make sure everything is right before I throw 30,000 products on there.
We'll continue to add products daily. I want to make sure we can walk before we try to run. Please be patient -- the end result will be worth the wait.
Reaching us on the phone is/was a nightmare. Instead of adding a bunch of phone lines and personnel, I chose to go the eCommerce website route. You be able to shop and purchase 24 hours a day. In the very near future you won't have to call and ask "if".
I'm hoping this actually frees up the phones and improves overall customer service. Appreciate the explanation and info. Greatly relieved to hear you're trying to serve customers better, not cutting corners and going bare-bones as I wrongly inferred. I apologize. Would hope that makes it clear to all the snarky troll-punks out there that an incomplete website with nothing stating so, and phone lines that are admittedly a nightmare (attn. Bozos: I did try to call) should make anyone sensible person skeptical. Good businesses are bought out then run into the ground everyday; one had no way of knowing Whittaker's didn't fall prey to some corporate raider. That's what something called "life experience" - which a lot on here don't seem to have - teaches you. You also learn what constitutes a real whiner which, if anybody wants to come up out of mama's basement long enough to call me that to my face, I'll be waiting.
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Joined: Jun 2006
Posts: 46,386 Likes: 19
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2006
Posts: 46,386 Likes: 19 |
Do you really think that threatening to "print nasty things" is an appropriate response to not being able to find something on their website?
I'd reserve that kind of response for something more serious. To each his own.
A wise man is frequently humbled.
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