I would hate to steer someone away from Natchez as they're by and large a pretty good company, but I did have an issue with a Nikon spotter. If I remember correctly it came with a digi-scoping eyepiece and was not well explained in the ad (refurb or demo).
That said, I did get my Swaro spotter from them at a good price and with no issue.
But like TikkaNut says, you can always count on Doug & crew 100%. You just have to evaluate what that is worth to you.
