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Joined: May 2021
Posts: 958
Campfire Regular
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OP
Campfire Regular
Joined: May 2021
Posts: 958 |
Just wanted to publicly thank Meopta for great customer service. I’ve never had to have anything repaired. But I’ve registered a few second hand scopes with them for their lifetime warranty and they have always been as accommodating as if I bought it new.
Last week I sent an email asking how and where to buy some turret caps for a Meostar that had gotten scratched. Their reply was, “What is your address? We’ll send them out for free.”
The free caps arrived today.
I wanted to let folks know the positive experience I’ve had with Meopta.
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Joined: Apr 2009
Posts: 18,927
Campfire Ranger
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Campfire Ranger
Joined: Apr 2009
Posts: 18,927 |
I’ve had to deal with them twice on warranty issues and they have been great to deal with.
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Joined: Jun 2018
Posts: 43
Campfire Greenhorn
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Campfire Greenhorn
Joined: Jun 2018
Posts: 43 |
Their customer service is indeed fantastic, too bad their Canadian distributor is horrible to deal with.
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Joined: Jun 2020
Posts: 10,173
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2020
Posts: 10,173 |
Just wanted to publicly thank Meopta for great customer service. I’ve never had to have anything repaired. But I’ve registered a few second hand scopes with them for their lifetime warranty and they have always been as accommodating as if I bought it new.
Last week I sent an email asking how and where to buy some turret caps for a Meostar that had gotten scratched. Their reply was, “What is your address? We’ll send them out for free.”
The free caps arrived today.
I wanted to let folks know the positive experience I’ve had with Meopta. What was the email or contact number that you reached out to them with? I’ve tried emailing and called a number listed on their website but I never reached an actual person. I’d like to see about replacing a lost lens cover to some binoculars.
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Joined: Dec 2010
Posts: 3,082
Campfire Tracker
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Campfire Tracker
Joined: Dec 2010
Posts: 3,082 |
My one experience with Meopta CS is a big part of the reason that I currently own 3 sets of Meopta binos, along with multiple rifle scopes. Great folks to deal with.
Those who must raise their voice to get their point across are generally not intelligent enough to do so in any other way.
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Joined: Mar 2012
Posts: 4,385 Likes: 3
Campfire Tracker
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Campfire Tracker
Joined: Mar 2012
Posts: 4,385 Likes: 3 |
What was the email or contact number that you reached out to them with?
I’ve tried emailing and calling a number listed on their website but I never reached an actual person. I’d like to see about replacing a lens cover to some binoculars. erik.muller  meoptausa.com
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Joined: Jun 2020
Posts: 10,173
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2020
Posts: 10,173 |
What was the email or contact number that you reached out to them with?
I’ve tried emailing and calling a number listed on their website but I never reached an actual person. I’d like to see about replacing a lens cover to some binoculars. Thank you👍
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Joined: Mar 2012
Posts: 4,385 Likes: 3
Campfire Tracker
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Campfire Tracker
Joined: Mar 2012
Posts: 4,385 Likes: 3 |
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Joined: Apr 2013
Posts: 4,963
Campfire Tracker
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Campfire Tracker
Joined: Apr 2013
Posts: 4,963 |
Wonder if they cover the Cabelas branded models?
Charter Member
Ancient order of the 1895 Winchester
"It's an insecure and petite man who demands all others like what he likes and dislike what he dislikes."
szihn
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Joined: Jun 2020
Posts: 10,173
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2020
Posts: 10,173 |
Wonder if they cover the Cabelas branded models? I think that I remember reading on here that they do.
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Joined: May 2021
Posts: 958
Campfire Regular
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OP
Campfire Regular
Joined: May 2021
Posts: 958 |
Sorry. Been away from the phone and just checked this thread. B Tomek comes through again! Guy is always helpful.
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Joined: Dec 2012
Posts: 1,066
Campfire Regular
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Campfire Regular
Joined: Dec 2012
Posts: 1,066 |
meopta cs and erik are the best........
Big Ed
"Only accurate rifles are interesting"
Col. Townsend Whelen
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Joined: Nov 2010
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Campfire Ranger
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Campfire Ranger
Joined: Nov 2010
Posts: 19,015 Likes: 1 |
Wonder if they cover the Cabelas branded models? I think it’s been posted on here that they are. I’ve got some cabelas Euro binos. If they didn’t warranty them, i wouldn’t be surprised. Or upset with them. Cabelas / Basspro screwed the pooch on that…
Dave
�The man who complains about the way the ball bounces is likely to be the one who dropped it.� Lou Holtz
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Joined: Jan 2003
Posts: 10,954
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2003
Posts: 10,954 |
A long time ago I sent in a scope for repairs when looking back I think it was probably dumb operator error.
I had a new scope in all likelihood before they even received mine.
When a country is well governed, poverty and a mean condition are something to be ashamed of. When a country is ill governed, riches and honors are something to be ashamed of
. Confucius
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Joined: Jan 2001
Posts: 58,557 Likes: 10
Campfire Kahuna
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Campfire Kahuna
Joined: Jan 2001
Posts: 58,557 Likes: 10 |
I've yet to have one work worth a fhuqk and my Optika 6's were pieces of fhuqking schit. They wouldn't track,hold zero or repeat. Hint.
They'll keep flinging replacements at a guy,but I'd simply rather have something that WORKS. Hint.................
Brad says: "Can't fault Rick for his pity letting you back on the fire... but pity it was and remains. Nothing more, nothing less. A sad little man in a sad little dream."
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Joined: Sep 2008
Posts: 4,502
Campfire Tracker
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Campfire Tracker
Joined: Sep 2008
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they covered a repair on my cabelas scope after several emails back and forth....its a meopta scope plain and simple and comes with their paper work stating it is covered by meopta warranty....its bs if they dont repair it
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Joined: Sep 2006
Posts: 1,878
Campfire Regular
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Campfire Regular
Joined: Sep 2006
Posts: 1,878 |
Meopta was great for me on some Cabela’s bino’s that weren’t their responsibility, pretty sure I’m not alone on that.
Empirical results rule!
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Joined: Dec 2006
Posts: 4,116
Campfire Tracker
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Campfire Tracker
Joined: Dec 2006
Posts: 4,116 |
Just wanted to publicly thank Meopta for great customer service. I’ve never had to have anything repaired. But I’ve registered a few second hand scopes with them for their lifetime warranty and they have always been as accommodating as if I bought it new.
Last week I sent an email asking how and where to buy some turret caps for a Meostar that had gotten scratched. Their reply was, “What is your address? We’ll send them out for free.”
The free caps arrived today.
I wanted to let folks know the positive experience I’ve had with Meopta. That is great. Most scope companies havent responded when I have looked for parts.
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