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Joined: Oct 2013
Posts: 3,650 Likes: 2
Campfire Tracker
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OP
Campfire Tracker
Joined: Oct 2013
Posts: 3,650 Likes: 2 |
Ordered various stuff from them for years…now? I CANNOT GIVE THEM MY $. Why? They won’t take it. Their online payment system is assed up, declining every payment type imaginable, from multiple accounts. The bigger problem? There is ZERO way I can get ANY customer service from PSA, without first having an order number. Can’t even get assistance from their retail locations. Can’t chat, can’t email, can’t even call and get a human, using their CS contacts. I’ve been trying to order some sale ammo for 3 days. I think I’m done with them.
Rant over.
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Joined: Feb 2004
Posts: 2,379
Campfire Regular
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Campfire Regular
Joined: Feb 2004
Posts: 2,379 |
Go have a Bud light and then try again.
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Joined: Aug 2010
Posts: 48,249 Likes: 27
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2010
Posts: 48,249 Likes: 27 |
I heard PSA was the best??
I try to stick with the basics, they do so well. Nothing fancy mind you, just plain jane will get it done with style. You want to see an animal drop right now? Shoot him in the ear hole. BSA MAGA
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Joined: Aug 2010
Posts: 28,349 Likes: 6
Campfire Ranger
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Campfire Ranger
Joined: Aug 2010
Posts: 28,349 Likes: 6 |
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Joined: Aug 2010
Posts: 28,349 Likes: 6
Campfire Ranger
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Campfire Ranger
Joined: Aug 2010
Posts: 28,349 Likes: 6 |
I just ordered some schidt
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Joined: Oct 2013
Posts: 3,650 Likes: 2
Campfire Tracker
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OP
Campfire Tracker
Joined: Oct 2013
Posts: 3,650 Likes: 2 |
They have a wonky system that often tags folks for ‘fraud’ anytime they get a new CCD or payment method entered and such. I’ve seen it before. You used to just contact them, and they’d update the system. They’ve just changed their CS options to require an order # to use…..so you’re in a catch 22…..can’t get an order #, and can’t get CS without it.
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Joined: Sep 2021
Posts: 4,119 Likes: 9
Campfire Tracker
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Campfire Tracker
Joined: Sep 2021
Posts: 4,119 Likes: 9 |
Really strange. The've been having massive sales and I took advantage on three firearms. Easy Peasy. Order, pay, and they arrive within three to four days to my FFL.
Might want to call them and see what's happening.
Si Vis Pacem, Para Bellum
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Joined: Oct 2004
Posts: 26,642 Likes: 20
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,642 Likes: 20 |
PSA has been good to me for the most part. When I needed CS, not so much. If anyone knows the magic formula for getting a human on the phone, please share.
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Joined: Oct 2013
Posts: 3,650 Likes: 2
Campfire Tracker
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OP
Campfire Tracker
Joined: Oct 2013
Posts: 3,650 Likes: 2 |
Really strange. The've been having massive sales and I took advantage on three firearms. Easy Peasy. Order, pay, and they arrive within three to four days to my FFL.
Might want to call them and see what's happening. See, that’s the thing: they’ve rigged customer service so you can’t contact anyone…..unless they just took your $……which is the point. Lol
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Joined: Oct 2012
Posts: 1,940
Campfire Regular
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Campfire Regular
Joined: Oct 2012
Posts: 1,940 |
I just placed an order for their Norma 45acp ammo and it'll everything went fine. Must be some trouble on your end.
Ken
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Joined: Oct 2013
Posts: 3,650 Likes: 2
Campfire Tracker
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OP
Campfire Tracker
Joined: Oct 2013
Posts: 3,650 Likes: 2 |
I just placed an order for their Norma 45acp ammo and it'll everything went fine. Must be some trouble on your end. Actually, it’s THEIR issue. It does it to plenty of folks, on occasion. You USED to be able to get CS to correct it all fairly easily. Now, there’s NO CS. Again: it’s something that their ‘secure payment’ does for some nebulous rationale sometimes: you updated your CCD, added a new CCD, or you changed nothing and it just doesn’t like you anymore, etc.
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Joined: Oct 2012
Posts: 1,940
Campfire Regular
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Campfire Regular
Joined: Oct 2012
Posts: 1,940 |
Well that's enough to p iss one off!
Ken
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Joined: Sep 2014
Posts: 21,923 Likes: 7
Campfire Ranger
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Campfire Ranger
Joined: Sep 2014
Posts: 21,923 Likes: 7 |
No idea specifically about PSA.
My wife runs a C-store that had some computer indigestion last week.
The system wouldn't allow any plastic payment. The systems were up, (they aren't always, they go down more than you would think) they just wouldn't process.
It took almost all day to work it out.
The next day, a sister store had the same issue.
Very possible PSA would experience something similar. And that if such were the case, they would be jammed up on the phones, or not answering them because doing so is fruitless if you can't do anything. (But if they can't do anything g they should put a msg in the system saying that)
Parents who say they have good kids..Usually don't!
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Joined: Dec 2023
Posts: 33
Campfire Greenhorn
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Campfire Greenhorn
Joined: Dec 2023
Posts: 33 |
Go have a Bud light and then try again. Hahaha
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Joined: Nov 2003
Posts: 67,799 Likes: 11
Campfire Kahuna
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Campfire Kahuna
Joined: Nov 2003
Posts: 67,799 Likes: 11 |
I had need to contact PSA yesterday. Only rang three times and I was connected. No problems.
Sam......
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Joined: Jan 2005
Posts: 57,494
Campfire Kahuna
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Campfire Kahuna
Joined: Jan 2005
Posts: 57,494 |
Bear creek has been good for years now. PSA was always good.
I find it extremely hard to believe you can't get someone on the phone to sort it out. But Iv'e seen worse I suppose.
We can keep Larry Root and all his idiotic blabber and user names on here, but we can't get Ralph back..... Whiskey Tango Foxtrot, over....
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Joined: Oct 2013
Posts: 3,650 Likes: 2
Campfire Tracker
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OP
Campfire Tracker
Joined: Oct 2013
Posts: 3,650 Likes: 2 |
I had need to contact PSA yesterday. Only rang three times and I was connected. No problems. Then PM me the phone # to that human you spoke with please.
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Joined: Aug 2010
Posts: 28,349 Likes: 6
Campfire Ranger
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Campfire Ranger
Joined: Aug 2010
Posts: 28,349 Likes: 6 |
Here Brother Whiskey
877-560-7229
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Joined: Sep 2010
Posts: 31,441
Campfire 'Bwana
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Campfire 'Bwana
Joined: Sep 2010
Posts: 31,441 |
"I can't be canceled, because, I don't give a fuuck!" --- Kid Rock 2022
Holocaust Deniers, the ultimate perverted dipchits: Bristoe, TheRealHawkeye, stophel, Ghostinthemachine, anyone else?
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Joined: Nov 2003
Posts: 67,799 Likes: 11
Campfire Kahuna
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Campfire Kahuna
Joined: Nov 2003
Posts: 67,799 Likes: 11 |
I had need to contact PSA yesterday. Only rang three times and I was connected. No problems. Then PM me the phone # to that human you spoke with please. I used the phone number listed on their web site
Sam......
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