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Joined: Dec 2007
Posts: 11,234 Likes: 1
Campfire Outfitter
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OP
Campfire Outfitter
Joined: Dec 2007
Posts: 11,234 Likes: 1 |
Left me hanging at Augusta regional airport. Flight was delayed an hour, get there and they’re closed at 7:15 pm. Called customer service and they said they will be open tomorrow. Doesn’t do me any good tonight.
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Joined: Jan 2010
Posts: 23,590 Likes: 3
Campfire Ranger
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Campfire Ranger
Joined: Jan 2010
Posts: 23,590 Likes: 3 |
over the xmas holidays no less
pretty schitty, normally they track the plane if they have a customer on it and stick around
have you paid your dues, can you moan the blues, can you bend them guitar strings
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Joined: Sep 2004
Posts: 29,383
Campfire Ranger
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Campfire Ranger
Joined: Sep 2004
Posts: 29,383 |
Tried them for a one day rental picking up the car on Saturday at noon. They were closed on Sunday so it was supposed to be returned on Monday for a 2 day rental. The only reason I used them is because they are close to the house. I said no and used a rental company that was open on Sunday. They have absolutely the worst looking rentals I have ever used. I was given a Enterprise car for almost 4 months by the local Ford dealer who was "fixing" my F150 and could not and then the time it took for the buyback process to complete.
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Joined: Nov 2020
Posts: 4,599 Likes: 7
Campfire Tracker
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Campfire Tracker
Joined: Nov 2020
Posts: 4,599 Likes: 7 |
They make the vast majority of their money doing insurance replacement rentals. They don't give a shyt about retail renters.
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Joined: Aug 2017
Posts: 1,146
Campfire Regular
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Campfire Regular
Joined: Aug 2017
Posts: 1,146 |
I've been an Emerald Club member for years. I booked a car for a weeklong trip last June 30 days in advance. I showed up at the appointed time, there was no vehicle available. They said that they had been busy that day. WTH, I had a reservation, why would they give my car to someone else?
I don't use them anymore.
The cow is where you are, the bull is where you want to be.
No one gets something for nothing unless someone else got nothing for something.
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Joined: Sep 2004
Posts: 29,383
Campfire Ranger
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Campfire Ranger
Joined: Sep 2004
Posts: 29,383 |
They make the vast majority of their money doing insurance replacement rentals. They don't give a shyt about retail renters. Evidently
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Joined: Aug 2017
Posts: 9,211 Likes: 19
Campfire Outfitter
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Campfire Outfitter
Joined: Aug 2017
Posts: 9,211 Likes: 19 |
Hope it's close enough you can Uber or taxi.
Enterprise is the bottom of the barrel now.
Last edited by TimberRunner; 12/23/23.
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Joined: Dec 2007
Posts: 11,234 Likes: 1
Campfire Outfitter
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OP
Campfire Outfitter
Joined: Dec 2007
Posts: 11,234 Likes: 1 |
Under the flight information on their web site the only choice is “other”. Can’t even tell them what airline you’re on. Lol
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Joined: Mar 2006
Posts: 11,666
Campfire Outfitter
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Campfire Outfitter
Joined: Mar 2006
Posts: 11,666 |
They canceled mine when I landed in Indianapolis. Said they needed it for local only. It took a $335 Uber ride to get to Louisville.
Broncos are officially the worst team in the nation this year.
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Joined: May 2003
Posts: 31,304 Likes: 11
Campfire 'Bwana
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Campfire 'Bwana
Joined: May 2003
Posts: 31,304 Likes: 11 |
I've never had a bad experience with them, and I have one booked this week. In fact, the only "bad" experience with them was due to them trying to be generous with an upgrade. I had booked a luxury car, and they tried to be nice by giving me an Audi sports model. The problem was that we were almost completely unable to get in and out of the damn thing. At the delivery end ( a one-way trip) the guy agreed that it might not have been the best idea to give such a car to a 76-year old couple. He gave me $150 off in compensation.
They were founded by a Navy guy, and treat veterans very well. I'll keep using them.
Cleverly disguised as a responsible adult.
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Joined: Feb 2010
Posts: 16,180 Likes: 5
Campfire Ranger
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Campfire Ranger
Joined: Feb 2010
Posts: 16,180 Likes: 5 |
They canceled mine when I landed in Indianapolis. Said they needed it for local only. It took a $335 Uber ride to get to Louisville. Should have rented one of those “$19.95 a day” U-Haul pickups you see on all their lots.
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Joined: Jun 2001
Posts: 32,224 Likes: 7
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2001
Posts: 32,224 Likes: 7 |
They canceled mine when I landed in Indianapolis. Said they needed it for local only. It took a $335 Uber ride to get to Louisville. Should have rented one of those “$19.95 a day” U-Haul pickups you see on all their lots. We have, in Billings and in Hawaii, when that was all that was available. I see them up and Vans/trailers the Steese Highway during caribou season....."hunting rigs!
The only true cost of having a dog is its death.
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Joined: Dec 2007
Posts: 11,234 Likes: 1
Campfire Outfitter
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OP
Campfire Outfitter
Joined: Dec 2007
Posts: 11,234 Likes: 1 |
I don’t understand rental car desks closing at 7:30 pm when there are three more flights due to arrive later that night.
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Joined: Jan 2012
Posts: 67,653 Likes: 75
Campfire Kahuna
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Campfire Kahuna
Joined: Jan 2012
Posts: 67,653 Likes: 75 |
I don’t understand rental car desks closing at 7:30 pm when there are three more flights due to arrive later that night. Peeple gotta git to Pipe-eyes,fo dey runnoutta chiggun how elts peeple goona feeb they famblys
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Joined: Mar 2003
Posts: 2,617 Likes: 1
Campfire Regular
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Campfire Regular
Joined: Mar 2003
Posts: 2,617 Likes: 1 |
And they offer a discount for NRA membership.
NRA-Benefactor TSRA-Life
"It's a terrible thing when governments send their young men to kill each other." Charles Byrne,WW2 Vet. On the day Desert Storm began.
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Joined: Dec 2020
Posts: 94
Campfire Greenhorn
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Campfire Greenhorn
Joined: Dec 2020
Posts: 94 |
I typically rent Enterprise when I can. I've used others, and they all suck. Enterprise usually sucks less.
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Joined: Nov 2003
Posts: 67,830 Likes: 13
Campfire Kahuna
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Campfire Kahuna
Joined: Nov 2003
Posts: 67,830 Likes: 13 |
I have used them for many years. Never had an issue
Sam......
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Joined: Jan 2016
Posts: 1,245 Likes: 1
Campfire Regular
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Campfire Regular
Joined: Jan 2016
Posts: 1,245 Likes: 1 |
I have used them for many years. Never had an issue I used them a lot when I was travelling alot for business 10-15 years ago and have used them a couple of times since for personal. I never had an issue and they have gone above and beyond a couple of times.
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Joined: Apr 2011
Posts: 152,626 Likes: 52
Campfire Savant
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Campfire Savant
Joined: Apr 2011
Posts: 152,626 Likes: 52 |
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Joined: May 2003
Posts: 31,304 Likes: 11
Campfire 'Bwana
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Campfire 'Bwana
Joined: May 2003
Posts: 31,304 Likes: 11 |
Wife and I flew to Atlanta to attend the Masters in Augusta. Guy ahead of us in the Enterprise line was a total azzwipe. Had the young counter lady almost in tears with frustration. He finally finished and stomped off. I stepped up and said, "I promise to be the total opposite of that jerk. I will be the most amenable customer you have today." And I was. She had one set of keys laid out, but then reached for another. "Here's your car," she grinned. I had rented a full-size sedan.
Bright red Dodge Charger Scat Pak 485 horsepower.
Cleverly disguised as a responsible adult.
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