Forget trying to deal with phone numbers,LBT deals at this time (and forever) by Mail or E-mail. Just got LBT mold catolog today.Send for the catolog, and I think you might just find all you need to know dealing with LBT. There is a post stating here that the mold prices did go up quite a bit, and they sure have. But what are you going do, there now seems to be more hands dealing with the buisness now. I'm sure that the great quality is still there. Surely the ideas & theories are still being incorperated in the molds.