|
|
Joined: Nov 2008
Posts: 454
Campfire Member
|
OP
Campfire Member
Joined: Nov 2008
Posts: 454 |
I purchased 2 new Pentex scopes and just mounted one to sight in and it is bad. I need to know what to do for getting it replaced. Please get back to me. Thanks
|
|
|
|
|
Joined: Jan 2002
Posts: 3,607 Likes: 5
Campfire Tracker
|
Campfire Tracker
Joined: Jan 2002
Posts: 3,607 Likes: 5 |
Have you tried calling or Emailing? gr8fuldoug  aol.com www.cameralandny.com212-753-5128
|
|
|
|
|
Joined: Apr 2008
Posts: 2,609
Campfire Regular
|
|
Campfire Regular
Joined: Apr 2008
Posts: 2,609 |
Those guys are great with customer service. You just have to call them.
|
|
|
|
|
Joined: Jun 2000
Posts: 11,317 Likes: 14
Campfire Outfitter
|
|
Campfire Outfitter
Joined: Jun 2000
Posts: 11,317 Likes: 14 |
It's past closing time on the East Coast. I expect you'll hear from one of them by Monday, if not a WHOLE lot sooner.
rb
"What we obtain too cheap, we esteem too lightly: it is dearness only that gives every thing its value. Heaven knows how to put a proper price upon its goods; and it would be strange indeed if so celestial an article as freedom should not be highly rated." Thomas Paine
|
|
|
|
|
Joined: Sep 2008
Posts: 4,524 Likes: 1
Campfire Tracker
|
|
Campfire Tracker
Joined: Sep 2008
Posts: 4,524 Likes: 1 |
i would find it odd for them to find your post listed here i would definately call them or email as others have said
gene
|
|
|
|
|
Joined: Jan 2005
Posts: 8,759
Campfire Outfitter
|
|
Campfire Outfitter
Joined: Jan 2005
Posts: 8,759 |
As others have said, did you at least try to call them before posting this?
I've had nothing but 100% satisfaction with them, using that old fashioned technology, that works in real-time... the telephone.
|
|
|
|
|
Joined: Jul 2007
Posts: 24,665 Likes: 6
Campfire Ranger
|
|
Campfire Ranger
Joined: Jul 2007
Posts: 24,665 Likes: 6 |
Dearest Mr. Gump, pardon my French, but WTF would you post this here?
![[Linked Image from i.imgur.com]](https://i.imgur.com/X0n16mr.png) WWP53D
|
|
|
|
|
Joined: Jun 2005
Posts: 13,404
Campfire Outfitter
|
|
Campfire Outfitter
Joined: Jun 2005
Posts: 13,404 |
I am sorry there seems to be an initial defect with the scope. Of course we will swap it out for you with a new one and either issue a call tag or reimburse you for return shipping. In the future if you PM or e-mail me I would get the message quickly vs. happening to come across a blind post.
I am off this weekend but please send a PM or e-mail with your phone # and I will call you over the weekend to work it out with you.
Have no worries we stand behind everything we sell
|
|
|
|
|
Joined: Dec 2001
Posts: 3,874
Campfire Tracker
|
|
Campfire Tracker
Joined: Dec 2001
Posts: 3,874 |
"Dearest Mr. Gump, pardon my French, but WTF would you post this here?"
+2
Doug is the best in the business to deal with!
Good Shooting!
|
|
|
|
|
Joined: Jun 2005
Posts: 13,404
Campfire Outfitter
|
|
Campfire Outfitter
Joined: Jun 2005
Posts: 13,404 |
Thank you for the kind words.
Unfortunately there are initial defects with everything which is why erasers have pencils and every company that makes anything has a service dept
|
|
|
|
|
Joined: Aug 2002
Posts: 7,132
Campfire Tracker
|
|
Campfire Tracker
Joined: Aug 2002
Posts: 7,132 |
No need to attack the man.
Doug is a 1st class guy and I'm sure he'll make it right.
Terry
|
|
|
|
|
Joined: Dec 2006
Posts: 24,851
Campfire Ranger
|
|
Campfire Ranger
Joined: Dec 2006
Posts: 24,851 |
|
|
|
|
|
Joined: Dec 2008
Posts: 774
Campfire Regular
|
|
Campfire Regular
Joined: Dec 2008
Posts: 774 |
Doug is a 1st class guy and I'm sure he'll make it right.
One of the very best I've ever dealt with! Friday evening at 6:25 pm is a bad time to post a complaint about a company with normal business hours, but it doesn't surprise me at all that Doug answered the post less than 4 hours later.
Last edited by fw707; 06/18/10.
"A world without string is chaos." Lars Smuntz ![[Linked Image]](http://i11.photobucket.com/albums/a168/fw707/newsigpicture.jpg)
|
|
|
|
|
Joined: Jun 2005
Posts: 13,404
Campfire Outfitter
|
|
Campfire Outfitter
Joined: Jun 2005
Posts: 13,404 |
So is 10:24 PM Eastern a bad time to say have no worries we're on it?
|
|
|
|
|
Joined: Sep 2009
Posts: 2,059
Campfire Regular
|
|
Campfire Regular
Joined: Sep 2009
Posts: 2,059 |
There is no accounting for taste.
Experience is a great thing as long as one survives it.
Generally, there ain't a lot that separates the two however,
Barely making it is a whole lot more satisfying than barely not making it.
|
|
|
|
|
Joined: Jun 2010
Posts: 5
New Member
|
|
New Member
Joined: Jun 2010
Posts: 5 |
Doug @ Cameraland,
Based on your customer service here, above and beyond what is reasonable, I'd consider purchasing from your store. Good job.
v/r,
jackwsm
|
|
|
|
|
Joined: Dec 2008
Posts: 774
Campfire Regular
|
|
Campfire Regular
Joined: Dec 2008
Posts: 774 |
Yep, I don't know anywhere else you'd get that kind of service. 
"A world without string is chaos." Lars Smuntz
|
|
|
|
|
Joined: Jan 2002
Posts: 801
Campfire Regular
|
|
Campfire Regular
Joined: Jan 2002
Posts: 801 |
Doug and his crew are the best!
|
|
|
|
|
Joined: Jan 2010
Posts: 353
Campfire Member
|
|
Campfire Member
Joined: Jan 2010
Posts: 353 |
This is the second disgruntled Cameraland customer I've heard from recently. The first claimed that the merchandise received was nicer than what was advertised. Sounds like a FBN operation to me.
|
|
|
|
|
Joined: Jan 2010
Posts: 1,454
Campfire Regular
|
|
Campfire Regular
Joined: Jan 2010
Posts: 1,454 |
Plus one for CameraLand. I will bookmark the site and buy from them. I am very impressed with the way they do biz. For them to even find this foolish and moronic posting and reply to it is something.
Gee.... next time post it on your home bathroom wall and see if you get results. No wonder the product isn't working for him. I'm sure it MUST be the product and not him.
|
|
|
|
|
387 members (22kHornet, 1badf350, 160user, 22magnut, 1OntarioJim, 257robertsimp, 35 invisible),
1,486
guests, and
1,105
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
Forums81
Topics1,194,098
Posts18,522,212
Members74,026
| |
Most Online11,491
Jul 7th, 2023
|
|
|
|
![[Linked Image from monstermuleys.com]](https://www.monstermuleys.com/adimages/Camera-Land-728x90-120222.gif)
