Home Forums Hunting & Shooting Hunter's Campfire Buck Knives Warranty

Had a Buck 110 hunter since I was 14. Brother and sister went in on it and gave it to me for a birthday present. Now over 40 years later I was using it to quarter an elk and about 1/4" of the tip broke off when I pried a little too hard with it.

Shipped it back to them requesting that maybe they could grind it back off to a point. Now 2 months later, just got it back in the mail. Looks like a new knife, repolished and a new blade in it. Love the American made product and the fact they stand behind them like this.

WIll definitely buy more Bucks in the future and hope to pass this one down some day. Had same kind of luck with Davis Tents and Schnees boots. Still a lot of good companies out there for American sportsman.

Love to hear about other American made products like this as I would support them.

RCBS, unqualified excellent customer service.

Kahr Arms has done very well by my customers as has Kel-Tec CNC.

I managed to break the blade of a 20 year old Buck folder splitting the pelvis of a little doe.....sent it back and they replaced it with a new one. pretty amazing service.

same sorta' and yes and still a USA company.

Good people and a great product.

Leatherman stands behind their products just the same

I have broke two, one tip removing a elk ivory, and another splitting a deer brisket. 703's were not built for that usage.

Buck fixed both for the price of postage to the factory.

Love me some American manufacturers.

And Buck is way up there on my favorites list.

Wasn't it Leatherman who came out against the 2nd Amendment?

I've enjoyed similar results with Buck knives, Gerber multi-tools, Victorinox knives, and a variety of products from REI and Cabela's and LL Bean.
I bought a Buck 110 at a yard sale with the blade tip broken off. I sent it to buck and they returned it with a new blade, and polished up the brass and scales to boot, no charge.
I broke the can opener off one of my Gerber multi-tools. Sent it to Gerber, and after a few weeks they sent it back saying it was too old to repair as they no longer stock parts for it. They also sent me a new one, free.
I could go on, but you get the idea.
Yeah, that's how we get and keep "brand loyalty".

for good customer service I will always pay a little extra. In saying that we have a local Ace Hardware that has the best customer service I have ever seen, and they tend to be the best price. I go to ace everyday sometimes just for the coffee they make an effort to know there customers

I had a very similar experience when I broke the tip off mine. Great CS!

I wouldn't know. However I received an old Leatherman super tool as a gift years ago. After a long time of use the tip on one side of the pliers broker while bending a piece of steel. I called leatherman, got a form, filled it out, sent the pliers back. They did not make this model anymore so they sent me the TOP OF THE LINE model in return.

I in no way shape or form wish to support a company that would speak out against the 2nd amendment. I do not know if this ever happened or not. I will however look it up and then make a call on whether I would ever pay money for one of their products.

Mark Fed

I have a buck vanguard I broke the tip off of last year gutting ane elk. Will they really replace it?

Mark,
I was not trying to disparage you for speaking up for your experience.
I too, have a utility tools of Gerber, Leatherman, and others as well.
After looking it up, it was NOT that Leatherman was against the 2nd Amendment. It was that he (Tim Leatherman) supported John Kerry for POTUS.

Here is a link to his explanation...

http://thebullspeaks.com/2004/11/a-letter-from-a-citizen-mr-leatherman/

My apologies for being less then clear and mistaken.

I sent my Buck back 20 years ago and it was fixed for postage. Still carry it to this day. Great knife, great company.

My dad had a Buck Prince for so long that the blade was sharpened away so much shorter than normal that the point stuck up above the frame and would nick you if you weren't careful when handling the knife. I contacted Buck and explained the situation and asked if they could fit a new blade to dad's existing frame. They told me to send it in and they'd give it a look. We waited to hear from them and didn't, about the time I thought maybe I should call to check on the knife dad received a package from Buck Knives. Inside was his knife, frame and scales refurbished and a new blade installed. A note was enclosed that explained the work done on the knife, asked dad to enjoy his knife in the future and was billed - NO CHARGE. We were fully prepared to pay for any work done but Buck Knives wouldn't have it. Pretty good folks to deal with...
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Good to know as I own about 10 of their products. I did retire a Trapper that was near down to ice-pick dimensions. I got more than my $$$ worth, so I would not think of requesting a rework.

Take a tour of their factory and you will meet loads of very dedicated men and women turning out their product. Really impressive.

Haven't done that, but have been at Davis Tent and Kifaru, and both had great teams of employees hard at work. Definitely worth paying a premium for these kinds of companies and the Americans working there.

Son has a Mystery Ranch and stopped in there while in Bozeman. First class guys and another first class company in my experience.

i sent a old supertool back to Leatherman and requested they service it as it had performed years of service but just needed tuning up, in less than two weeks they returned to me a completely new Supertool with sheath and a note informing me they had retired my original design and hoped I would accept thier new design as replacement. When I need a multitool for myself or anyone as a gift you better believe it will be a Leatherman.
Glen