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I ordered an edge on 12/25. It was sent to me the end of April. It was not correctly inletted so I sent it back to McMillan. I'm still waiting for it 2 months later.


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My KS Edge was shipped yesterday. Ordered in February.
My call to McMillan last week resulted in a callback due to what the customer service rep described as 10,000 stocks "back there". I do not know if that was an exaggeration
Customers waiting 6-8 months for product is unacceptable industry standards. Why McMillan does not purchase or lease additional equipment and increase their work force is nonsensical. They may be riding the wave for now, but it will come crashing down sooner than later with these practices.
I also find it odd that their competition isn�t more..., competitive?
DMc


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Hmmmm....

I ordered an M7 KS Edge on March 7, one week after you told us all that they were available. Guess we will see if they did a "batch" or not.


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JPro, I noticed KDK said his had been shipped so I'm presuming they did a batch. I was surprised to read he'd received notification that his was being shipped and that's what prompted my call to McMillan. Dick D said I was the first to inquire about the KS which resulted in McMillan offering them to the general public, now that they are no longer proprietary. Supposedly mine was the first ordered.
What will you put in yours?

While waiting on McMillan, I essentially built my own...

[Linked Image]

Last edited by DMc; 06/21/12.

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A rebarreled Rem 660. I'm looking at two SS700 take-off sporter barrels, one being 7-08 and the other .308win. Guess I'd better pick one and have it screwed on. It'll be cut somewhere around 20" and should make for a light knockabout rifle. I killed my first deer with a dogleg remington and always wanted one "done right".


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hehehe... see picture above and below.

[Linked Image]

Last edited by DMc; 06/21/12.

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Yep. I'm guessing 6.7lbs or so for mine with 12oz of optics.


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I ordered mine last November,its been 29 weeks and still havent seen it. Will be my last.


Originally Posted by Judman
PS, if you think Trump is “good” you’re way stupider than I thought! Haha

Sorry, trump is a no tax payin pile of shiit.
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That's certainly understandable. Shame
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Originally Posted by irfubar
I ordered mine last November,its been 29 weeks and still havent seen it. Will be my last.


That's getting to be my thoughts.

If yours a Ruger??

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There must be a method to their madness, but I don't know exactly what it might be. The only time I ever ordered a Ruger handle, I ordered a Remington 700 handle on the same day. Both arrived together when they were ready, about 3-4 months later.


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Originally Posted by irfubar
I ordered mine last November,its been 29 weeks and still havent seen it. Will be my last.


Yeah, that's pretty sad having to wait that long and still not have your stock. McMillan should hire more people and/or expand. No reason for that long of a wait.

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Originally Posted by JPro
Hmmmm....

I ordered an M7 KS Edge on March 7, one week after you told us all that they were available. Guess we will see if they did a "batch" or not.


Originally Posted by DMc
JPro, I noticed KDK said his had been shipped so I'm presuming they did a batch. I was surprised to read he'd received notification that his was being shipped and that's what prompted my call to McMillan. Dick D said I was the first to inquire about the KS which resulted in McMillan offering them to the general public, now that they are no longer proprietary. Supposedly mine was the first ordered.
What will you put in yours?

While waiting on McMillan, I essentially built my own...

[Linked Image]


Just a quick note of clarification... mine is for a LA 700, not a Model 7. Dunno if that matters or not.


Originally Posted by ingwe
This is a shooting forum, there is no place here for logic.
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Originally Posted by KuduBull
I ordered an edge on 12/25. It was sent to me the end of April. It was not correctly inletted so I sent it back to McMillan. I'm still waiting for it 2 months later.


The thing that would bug me the MOST is if I placed an order an it was not right when received (not inletted corectly etc.),and after returning it you still have to wait months to get the problem solved.

It seems those cases should/would get immediate attention (priority) and returned to the customer ASAP. Tying up hundreds of dollars for a product you never see for months on end is pretty bad CS.


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Originally Posted by JPro
There must be a method to their madness, but I don't know exactly what it might be. The only time I ever ordered a Ruger handle, I ordered a Remington 700 handle on the same day. Both arrived together when they were ready, about 3-4 months later.


I ordered a Howa and a Ruger within a week of each other in mid-December. The Howa arrived in March....

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Originally Posted by Sakoluvr
Originally Posted by KuduBull
I ordered an edge on 12/25. It was sent to me the end of April. It was not correctly inletted so I sent it back to McMillan. I'm still waiting for it 2 months later.


The thing that would bug me the MOST is if I placed an order an it was not right when received (not inletted corectly etc.),and after returning it you still have to wait months to get the problem solved.

It seems those cases should/would get immediate attention (priority) and returned to the customer ASAP. Tying up hundreds of dollars for a product you never see for months on end is pretty bad CS.


Yeah, and what pisses me off the most is Rick checked on it 5 weeks ago, and Ryan told him they were slammed and they would not get to for a few weeks. Then I got an email from McMillan saying they would sent it to me last week. I still do not have it. Maybe they sell enough stocks that they do not care when they screw over a few customers in the process.


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Originally Posted by KuduBull
Originally Posted by Sakoluvr
Originally Posted by KuduBull
I ordered an edge on 12/25. It was sent to me the end of April. It was not correctly inletted so I sent it back to McMillan. I'm still waiting for it 2 months later.


The thing that would bug me the MOST is if I placed an order an it was not right when received (not inletted corectly etc.),and after returning it you still have to wait months to get the problem solved.

It seems those cases should/would get immediate attention (priority) and returned to the customer ASAP. Tying up hundreds of dollars for a product you never see for months on end is pretty bad CS.


Yeah, and what pisses me off the most is Rick checked on it 5 weeks ago, and Ryan told him they were slammed and they would not get to for a few weeks. Then I got an email from McMillan saying they would sent it to me last week. I still do not have it. Maybe they sell enough stocks that they do not care when they screw over a few customers in the process.


At least you got an email which is more than I've gotten from them.

Generally when it comes to anything to do with guns, I realize you need to be patient - but they are certainly beginning to test my patience.

I ordered a Classic Edge on 12/8, I received the stock on 3/16 - I had ordered a Magnum inlet & ADL bottom metal, they sent a BDL Sporter. I returned the stock to them on 3/19 at which time it was reordered. As of today I'm still waiting for the replacement to arrive. I emailed twice just to get a ballpark of when to expect the replacement since this is for a custom build and I wanted to let the smith know when I'd be ready - no response from anyone. Which I tend to think from a Customer Serice standpoint isn't that great.

So it goes, not the end of the world but I had hoped to have this rifle with me this year on my antelope hunt in Wyoming.

Last edited by Oregonmuley; 06/22/12.

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Every McMillan I have ordered took 6+ months. I ordered a Ruger stock once, took over 6 months, when I got it, it had the wrong fill, wrong LOP, and the channel was crooked. I was not happy.

That being said, they still offer the best stock for most situations, so what are you going to do? Best to just order and forget about it.


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CAME TODAY! 1st Non-proprietary Model 7 KS stock (Edge fill) � � pad, blind mag., ADL T/G, Olive drab color. Ordered in Feb and arrived today, 6/25/12. Maybe a couple of days under 4 months! True to their word!
Now I have to decide what I�ll put in it.

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