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Joined: Mar 2011
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OP
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Called Swarovski customer service today... "Ring, ring, ring, ring, ring... click... (disconnected)." I've heard about how great their C/S is, but if they don't even answer the phone...
Last edited by 4th_point; 09/29/14.
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Campfire Outfitter
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Campfire Outfitter
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My IPhone has a feature called re-dial. Works pretty good.
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Joined: Mar 2011
Posts: 4,874
Campfire Tracker
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OP
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Wow. Tried it numerous times with the same result but thanks for the advice!
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Joined: Jan 2006
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Campfire Ranger
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Campfire Ranger
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closed for the Jewish holiday...?
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Joined: Jan 2009
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Campfire Outfitter
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Campfire Outfitter
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Maybe your number is similar to ringmans and Swaro has caller ID.
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Joined: Nov 2006
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Campfire Tracker
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Campfire Tracker
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I'd Sell Them... Sure You Can Find Several Takers,And Buy A Good Set. Bushnell's Or BSA's
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Joined: Mar 2011
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OP
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They'll be for sale after they get repaired.
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Joined: Aug 2011
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Campfire Tracker
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They'll be for sale after they get repaired. Why? Anything can fail and those will be like new when you get them back plus Swarovski>>"By appointment to Her Majesty Queen Elizabeth II Swarovski Optik supplier of binoculars." One day I hope to be blessed enough to own a pair.
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Joined: Dec 2008
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Maybe your number is similar to ringmans and Swaro has caller ID. I have zero input on any of this or the past above referenced poster. Having said all of that, Jeez that made me literally laugh out loud slg888.
_________________________________________________________________________ “Montana seems to me to be what a small boy would think Texas is like from hearing Texans.” John Steinbeck
ΜΟΛΩΝ ΛΑΒΕ
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Joined: Jan 2010
Posts: 8,423
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I love my EL 10x42. Swarovski is always very helpfull any time I call I have sent mine back two times just for cleaning and up dates never any problems great people to. They never answered the phone pour you call back they will take care of you.
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Campfire Regular
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Campfire Regular
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What ? They look like their fogged.... Seems to me I've heard of that before. E
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Joined: Jul 2007
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Campfire Ranger
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WWP53D
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Don't know how anyone can fault one of the best known warranty companies in the world.
Swaro sets the standard for customer service, even if the phone goes unanswered occasionally.
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(800) 426-3089 they answered today and any other time i have called in the past.
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Joined: Jan 2009
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Campfire Outfitter
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"Ring, ring, ring, click" sounds like a phone issue, not a Swarovski issue.
Swarovski has some of the best service in the industry, in my experience.
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Phone system issues on Monday. Nothing more.
I hunt, therefore I am.
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I'll give you $100 for them then you don't need to worry about them.
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Campfire Regular
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Email is the easiest way to get a hold of em. I lost a scope cap once. Sent them an email and they sent me a replacement. It was the wrong one lol. I emailed them back and they s nt the correct one. Both no charge.
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OP
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Got through today and spoke to Melissa. The rangefinder needs to go back to Austria for repair, 6-8 week estimate. They are going to send a loaner to get me through blacktail season.
Last edited by 4th_point; 09/30/14.
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