I am getting 2 emails a day like this :


From: eCustomerCare National <ECCADUSERusps.gov>
Sent:Friday, October 13, 2017 ..
Subject: Updated information regarding your recent inquiry (Case ID:...) (L...)
In order to better serve you, your recently submitted inquiry was forwarded to an office that is better suited to address your needs. It is being investigated and you can expect a reply within 2 to 4 business days