That is true. I had to wait while sitting in an assigned chair well away from my case. I was probably in the room 10 minutes, the majority of it waiting for a TSA agent to arrive. When I picked up my case in San Antonio I just grabbed it and walked out. The agent didn't say a word.
Leaving Billings the TSA agent was already there (smaller airport) and kind of apologized for the requirements to search the case. When I returned to Billings we met my sister-in-law who was flying out that day so it took a little bit to get to baggage claim. My friend told me as I came into sight, "She won't let me take it for you. She needs to see you ID." Once I showed her we were on our way.
