Ordered a pair of Hanwags and sent in a foot trace. When I received their "custom fitted , secretly fitted by years of experience boots" all I got was a set of off the shelf boots with an overpriced insole. Sent them back. Bought a pair of Hanwags with enough room in them for Sole Signature insoles. After heating them in the oven and molding them to my feet they fit much better than what I received from Lathrop. Solved my plantar fasciatis at much less cost.
