Friend Dennis, good catch on the under-loaded rounds. When I need to pull bullets that are really tight in the neck I run that round into a turned-down seater die to seat the bullet maybe a smidgen (1-2 mm?) deeper, breaking the seal between the bullet and the brass neck. Then I use the inertia puller or the collet puller and they seem to come apart easier.
Sorry about your experience with RCBS. They usually provide better service, but they are in California and plagued by the same stupid folks that decided long ago to not build reservoirs or power plants. The power was shut off for nearly a million people due to wind hazard maybe breaking electrical lines, maybe causing sparking wires, maybe causing fires.
Give my regards to Ruby.
