Bumping this thread. Leica ER 2.5-10x42 with an uncapped elevation dial. I contacted Leica because the elevation dial moved too easily and was regularly knocked off ‘0’ while afield. I’d like to have the loose dial remedied. They gave me an RMA and return address and the scope went off to the US address.
Leica contacted me a couple weeks later, said this model needs to go to the factory for service. Off it went to Germany. About 3 months later I call to check on the scope. It’s back from Germany and they’ll ship it out right away. I had the scope within a couple days.
No charge for repair and the elevation dial is now about as stiff as you’d expect. What did they do to fix this that required a trip to Germany and a 3 month wait? They inserted a very small, thin spring washer under the elevation dial, probably cost then about $.03. Makes me chuckle.
They addressed my gripe and fixed my scope at no charge. Love that scope and used it to poke a pronghorn a week ago.
