I've been with Fidelity since the 80's. I like them. We have two managed accounts plus several mutual funds that we manage. I can't see ever going with a load fund. You are giving up a substantial percentage of your money right up front. Fidelity has a very good research tool and offer no cost funds as well as ETFs.

If I knew then what I know now, I would have put my money into an S&P 500 index fund and left it alone. Maybe some NASDAQ and Total Market too. Expenses are very low and the returns have been excellent. Warren Buffet was right.