I will say I had no communication from them whatsoever. Just a repaired scope, well packaged with an explanation of repairs performed. I found that a bit odd, but fixed scope in less than 3 weeks total including shipping times.....so I was happy.
If your a nervous Nancy, you may have had a different perspective.....due to them not updating you every day with the status report.
Be patient and I'm sure they will make good on it.

Last edited by screaminweasil; 11/17/19.