A few years ago I bought a timney off this site - not knowing "someone" tried to adjust it and buggered it all up. I sent to to timney and asked them to return it to factory specs; that's all I wanted.... Instead they sent me a brand new trigger!!!
Thus I paid for a used (greatly discounted) trigger and got a new one.
Wonderful customer service for sure!
I had the same result a year or two ago, after purchasing a used Timney off the Campfire that was screwed up the the original owner!