Duracoat requires a matte surface finish to adhere to, the gloss level is determined by the paint you select. It must be a grit blast finish, not bead blast. They sell a chemical to treat the metal with but I have a blast cabinet so always just blast it. Do a thorough degrease with brake cleaner or acetone followed by their degreaser. You can use their product by itself but an initial wash with a cheaper solvent saves a little money. After degreasing, handle with rubber gloves to prevent skin oils from leaving spots, then blast it. Thorough degreasing and grit blasting are the two keys to getting a good job.