Got a reply from Travis. He said that the pull can easily be lightened by a gunsmith. I countered that such work is expensive and time-consuming, and also that I had purchased a number of rifles recently with good, light pulls right out of the box. I also suggested that they consider making a lighter pull an option, putting the decision in the hands of the buyer, instead of the lawyers. Not very hopeful about that.
Q: How many nice ideas have gone down in flames due to poor decisions in marketing, CS, and QC recently?
A: A bunch.
