Yep some dealers are not so great. Had a shop here screw me over on a $50 part. Service tech wanted to comp me and admitted it was their fault and service manager would not budge. Told them gee I have bought 1 new street bike, 2 new atvs, 2 new trailers, a used enduro, lots of tires, numerous helmets, boots gloves etc like $45-$50k and you are going to screw me. They would not budge and have not seen a penny since. Switched all my business to 2 other shops. Funny thing is one of my freinds is tight with the owner and read him the riot act about it and still crickets. Guy is making too much money.