More good news: I contacted Hayes, told them what the problem is and they said mail it to us and we'll mail you a new one. Great customer service from an American company and what is touted to be an American-made brake controller (Hayes G2 Brake Boss).

Thanks again.

24HCF in its entirety, is solely responsible for why my children do not have college funds, my mortgage isn't paid-off and why I will never retire early enough to enjoy the remainder of my life.