Buy from a local dealer.
Individual store, look for the guy who owns it.
If you are lucky, he will be one of few people there.
If luckier, he will be over 50 and grew up there.
Visited ours last fall.
Buying a different appliance.
They are known as GE store, but can get most brands and
he is selling more LG stuff than GE anymore.
He didn't bad mouth Samsung, but didn't seem to like them.
As an outfit that provides warranty service for numerous brands,
he doesn't have issues with getting LG parts, but nobody has
good availability right now. Which was a concern of mine.
The point(s).
Deal with a small outfit, they know you will be in to chew their
ass personally if you have a problem.
The owner doesn't want issues, and they will land in his lap.
He does want your business, now and later, so he wants you happy.
He does personally deal with the issues, and repairs,
He knows whats, good and bad. Now, not 30 years ago.
If you do have a problem, it isn't you, Lowe's, The warranty dept,
And the local repair guy in a chain.
You call him, he deals direct with his contacts, and chit happens.
If he has 6 warranty issues to fix this week, who do you think
he is going to het first? His customer! Who is he going to
fight warranty for?
You get none of that (in depth) at a franchised store.
You get someone selling for commission.
They see your sale as a one time hit. Even if you come back, there
is a good chance you won't deal with them. If you have trouble
And this is the best part, at least for us.
He belongs to a co-op that buys in bulk.
They are the single biggest buyer in the country.
His prices are cheaper or within a few dollars of the big guys.
5 miles away. Not 40.
