Not sure how it’s my way….
I’m only relaying the response I got. I hope you’re right, because I would love to have my knife fixed. Which was the whole reason I contacted them in the first place.
I don’t personally know anyone who works there, so the only way to go about it was by email in my case. I’m not sure how else or who to contact to get it worked on, it’s not like I was going to argue with Jason Randall on what they do or don’t do.
In the meantime I registered to the website you mentioned and will see what dirty water has to say.
