I sent a trigger assembly to Ithaca earlier this week to see what was going on with one of my Model 37s. Patrick Huffman found that the pull weight was out of spec (too light), adjusted it, and is returning it to me at no charge, covering it under warranty. This despite the fact that I bought the gun used. A superior product plus superior customer service makes Ithaca a great company to deal with. We are always quick to complain when we get poor customer service from an outfit, so I wanted to give credit to a company that is doing things right.
