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I had one who called me up to help because she was supposed to enter the last four digits on the gift card to validate it. She said "there are only three last digits, what do I do?"

Yes, the digits on the card were divided up into groups of three.

But there were STILL FOUR DIGITS AT THE END.

So what are the last four digits. "Huh?"

There are still four, in a row, that finish the string. "Huh?"

Sigh...gimme the damn thing.

I do not miss retail. At all. And the workers were the best part of it. The abusive (and even dumber) customers made it hell.