I had an interesting conversation with Bushnell today. I called their customer service and was told that they didn't make the binoculars I have and I needed to call Browning. So I called Browning who told me they were made by Bushnell and to call Bushnell CS. I called Bushnell back, explained about the first call and they said they were made by Bushnell and were covered by manufacturers warranty. I mailed them off today and will be interested in the outcome.

My last experience with Bushnell CS wasn't very good so I hope this one turns out better.