Many strollers are small enough to fit the bins (specifically and exactly) and many airlines do not object to them... she had apparently just flown many legs with her stroller in the cabin...
She shouldn't have been flying unaccompanied with TWO infants. If an emergency situation occured she'd be fűucked along with other passengers.
Several people in this thread still haven't gotten the message about strollers. They ARE allowed past the door at the top of the jetbridge, all the way down to the door of the airplane.
That is where the strollers are left, for the baggage handlers to get them and load them into the belly compartment.
At the destination the strollers are brought back up the stairs by a baggage handler so that the parents can retrieve them, right there by the door of the airplane. They can then load their infant into the stroller and push the loaded stroller up the jetbridge and into the terminal.
During heavy family holiday travel periods it is not unusual to have a dozen or more strollers handled this way on a single flight.
If the passenger tries to bring a stroller onto the plane, the first flight attendant nearest the entry door has to stop them and tell them to leave the stroller outside the door. Or, in an effort to help a mom with her hands full, the flight attendant might say, "I will take the stroller for you, and have it taken downstairs. It will be brought back up to the door at our destination."
As this is happening, the entry is blocked, and the boarding process is getting delayed. Now, if the person doesn't speak English, or for some reason refuses to give up the stroller, the boarding process comes to a halt until the situation is resolved.
Remember, the agents and the flight attendants are under tremendous pressure to get the door closed on time. Regulations do not allow the door to be closed until all passengers are seated and all luggage stowed with all bins closed. A computer on the plane sends a time signal when the door is closed that confirms to the FAA and the world that the door was closed on-time, or not, and by how many minutes. If the door didn't close on time, the delay has to be accounted for, and employees are held responsible. This is quite stressful for the employees, as you can well imagine.
Things like strollers, wheelchairs, and walkers are handled like this every day. They are allowed all the way to the door of the aircraft, but they aren't permitted in the passenger cabin.
BS
We may know the time Ben Carson lied, but does anyone know the time Hillary Clinton told the truth?
Immersing oneself in progressive lieberalism is no different than bathing in the sewage of Hell.
Load of chitt w/o context. Blubbering bitch seems to have forgotten a few things:
1. Boarding a commercial passenger flight is a privilege, not a right. 2. There are regulations attached to that privilege 3. None of the above is negotiable
That'll just about cover "Fly-bys"...
A good principle to guide me through life: “This is all I have come to expect, standard lackluster performance. Trust nothing, believe no one and realize it will only get worse…”
'' Each ticketed customer is allowed 1 stroller. Only small, collapsible and light strollers (up to 20lbs/9kgs) can be checked at the gate. Any stroller that weighs over 20lbs/9 kgs, is too large or is non−collapsible must be checked at the ticket counter.
Customers are allowed 1 stroller and 1 car seat per ticketed passenger. Both items may be checked at the ticket counter or one item can be checked at the gate and one at the counter. These items are checked at no charge, when traveling with a child or to adopt.''
Thank you for the citation.
Originally Posted by 16penny
If you put Taco Bell sauce in your ramen noodles it tastes just like poverty
Lots of interesting opinions posted here but the one that counts is the airline's and American figured it out right quick.
American Airlines suspended a flight attendant after an altercation on Friday in which the attendant took a stroller from a woman traveling with two young children and then argued with other passengers.
“What we see on this video does not reflect our values or how we care for our customers,” the airline said in a statement. “The actions of our team member captured here do not appear to reflect patience or empathy, two values necessary for customer care. In short, we are disappointed by these actions.”
The woman and her family were put on a different flight, from which they caught a connecting international flight. The airline said it had upgraded the family to first-class seats for the rest of their trip and was investigating the episode.
“We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected,” the airline said in its statement.
And, a testosterone charged passenger threatened to knock the flight attendant flat.
Boy, is he a knight in shining armor. What a hero. He also committed a federal felony, assault of a flight attendant, and he should be charged. Not the first guy who made a fool of himself, being manipulated by a female.
Actually, I don't believe he did. He said "IF you did that to me, I WOULD do ..." that is not an actual threat, as it has a conditioner to the statement. As long as mr. Pudgy doesn't do a repeat with white knight, he is perfectly safe. No actual threat.
An unemployed Jester, is nobody's Fool.
the only real difference between a good tracker and a bad tracker, is observation. all the same data is present for both. The rest, is understanding what you're seeing.
For all three his "Home of the free and land of the brave" crap it has been my observation that the average American white person puts up with and is a lot more supportive of casual authoritarianism than most people in the rest of the world.
I suspect that being a foreigner, she was completely unaccustomed to the casual brutality that passes for customer service in this country.
Strollers "shouldn't be checked". They MUST be checked. She dragged a double stroller onto the plane, then threw a fit when told she could not and that it had to be checked. Nobody could get on the plane with that in the aisle. She didn't cooperate. Jeebus - She wasn't hit, neither was her child - what the hell is she crying and bawling about? Sit your ass down and shut up.
Follow the friggin regulations!
My thoughts, too.
Not mine. Are are those really thoughts? The kind you ponder over. Seem like knee jerk reactions after a fight with the wife.
We may know the time Ben Carson lied, but does anyone know the time Hillary Clinton told the truth?
Immersing oneself in progressive lieberalism is no different than bathing in the sewage of Hell.
For all three his "Home of the free and land of the brave" crap it has been my observation that the average American white person puts up with and is a lot more supportive of casual authoritarianism than most people in the rest of the world.
I suspect that being a foreigner, she was completely unaccustomed to the casual brutality that passes for customer service in this country.
I think there is some truth to that. Heck, even the casual vacation traveler has a different level of tolerance than a seasoned business traveler.
Get behind someone in TSA who doesn't know to take off their belt, their shoes, throw out the bottled water and get the laptop out of the case...
I was behind a young girl going thru security and the TSA guy pulled what was at least a 7 inch lock blade knife out of her bag. I just looked at him and went to another line. I knew that line wasn't going anywhere soon.
I'm not going to dog a woman traveling with two children who is stressed. I don't like it, I don't want her sitting next to me if I can help it but its easy to forget after you've flown for years that for some people this is a once every 5 years experience. Security, switching gates and terminals, etc., its all new, its all stressful and they're just trying to get to wherever they are going.
I agree with some that say there is a lack of compassion in some of the responses.
Last edited by KFWA; 04/24/17.
have you paid your dues, can you moan the blues, can you bend them guitar strings
I doubt I'd have been restrained enough to not knock out the bald headed, short, dick like stewardess' chicklets. It would not have been good for me no doubt but I've never been one to worry. I swing first and sort it out after.
I'd read that the gate agent told the lady that the collapsible stroller was allowed onboard as long as there was room in the overhead.
Either way that bald prick looked like a little punk that would have benefited from facial reconfigureation. 😉
�Politicians are the lowest form of life on earth. Liberal Democrats are the lowest form of politician.� �General George S. Patton, Jr.
How was he wrong if she was on board with what is not permitted? Stupid? Maybe. Wrong? DOn't see that.
Who permitted her to get on board with what she got on board with?
Every time i board a plane they got the folks working for the airline i am flying check my boarding pass and size of carry on and then they wave me on?
If she got crap that aint allowed on, why de hail did they wave her on?
Who said they waved her on. She was just inside the "front door".... that takes just a second, and she may have been dragging the attendant with her...
I"m going out on a limb and say as hysterical as she was, there is still stuff out there none of us may ever know...
We can keep Larry Root and all his idiotic blabber and user names on here, but we can't get Ralph back..... Whiskey Tango Foxtrot, over....
'' Each ticketed customer is allowed 1 stroller. Only small, collapsible and light strollers (up to 20lbs/9kgs) can be checked at the gate. Any stroller that weighs over 20lbs/9 kgs, is too large or is non−collapsible must be checked at the ticket counter.
Customers are allowed 1 stroller and 1 car seat per ticketed passenger. Both items may be checked at the ticket counter or one item can be checked at the gate and one at the counter. These items are checked at no charge, when traveling with a child or to adopt.''
Originally Posted by rost495
cell phone video may well be teh worst thing thats ever happened in this country....
they have caught out a number of lying POS cops, so cant be all that bad. better still maybe EVERYONE should wear a bodycam these days...
And yet the number of POS cops pales in comparison to the number of POS other humans... maybe we should all wear them all the time.
OR we should learn how to follow rules and interact with other humans on a calm level. All around...
We can keep Larry Root and all his idiotic blabber and user names on here, but we can't get Ralph back..... Whiskey Tango Foxtrot, over....
Lots of interesting opinions posted here but the one that counts is the airline's and American figured it out right quick.
American Airlines suspended a flight attendant after an altercation on Friday in which the attendant took a stroller from a woman traveling with two young children and then argued with other passengers.
“What we see on this video does not reflect our values or how we care for our customers,” the airline said in a statement. “The actions of our team member captured here do not appear to reflect patience or empathy, two values necessary for customer care. In short, we are disappointed by these actions.”
The woman and her family were put on a different flight, from which they caught a connecting international flight. The airline said it had upgraded the family to first-class seats for the rest of their trip and was investigating the episode.
“We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected,” the airline said in its statement.
Of course there is going to be save as much money in the lawsuit as we can point of view publicly... and the behind the scenes actual feelings we'll never know..
We can keep Larry Root and all his idiotic blabber and user names on here, but we can't get Ralph back..... Whiskey Tango Foxtrot, over....
How was he wrong if she was on board with what is not permitted? Stupid? Maybe. Wrong? DOn't see that.
Who permitted her to get on board with what she got on board with?
Every time i board a plane they got the folks working for the airline i am flying check my boarding pass and size of carry on and then they wave me on?
If she got crap that aint allowed on, why de hail did they wave her on?
Who said they waved her on. She was just inside the "front door".... that takes just a second, and she may have been dragging the attendant with her...
I"m going out on a limb and say as hysterical as she was, there is still stuff out there none of us may ever know...
Ok. They let her pass on to the plane, evidently with no one explaining she may or may not be allowed to keep the stroller. Pretty probable if not evident.
I had to check my carry on once, as it was too large. They let me know before I got to board, where my pass was checked, as they should.
Last edited by jaguartx; 04/25/17.
Ecc 10:2 The heart of the wise inclines to the right, but that of a fool to the left.
A Nation which leaves God behind is soon left behind.
"The Lord never asked anyone to be a tax collector, lowyer, or Redskins fan".
"she shouldn't be on the plane with two small children in the first place"
"strollers must be checked at the ticket counter!"
"follow the rules!"
The situation was being sorted out, exactly where a stroller situation is usually sorted out when kids are less than 2yo: at the plane door. We've put strollers overhead; we've had helpful crew stash them elsewhere in the cabin, we've left them at the plane door; we've checked them at the ticket counter when the kids get old enough to walk through the terminal. None of this is unusual.
It is unusual to instruct a mom to look for overhead storage, and then rip it away, doing harm, when said storage is not available. It is unusual to do anything but gently explain the fate of the stroller to the woman, using a smartphone translator if needed. "Your item will be located on the passenger loading ramp when you arrive" translates to "Uw item wordt bij de aankomst op de passagier laadoprit geplaatst" in Dutch, in less than a second on my phone. It is apparent from the body language of the various crew and gate agents, that gentle explanation is outside of their capability.
