Home Forums Hunting & Shooting Hunting Optics Opinion of Vortex optics as a company

I'm looking for an honest opinion of Vortex optics. Do they stand behind their products, optic quality for higher end models. I'm looking for all good and bad points.
Thanks for the help

I won't touch them with a 20' pole. I had one of their first Razor 12x50 razor bino's that I pre ordered when they were introduced.. I broke them, sent them in to see if they could be fixed. This was at the time they were coming out with the next generation of HD razors. I sent an Email asking if I could upgrade to the HD's and would be willing to pay for the upgrade. I was told that they would be sending me a replacement pair of original razors. I sent an email back to them reiterating that I would pay for an upgrade considering that Vortex was not making the original. I received a return email stating that they had some in the QA room that they used for testing. I had written the serial number of my binos down for my records. When I received my replacements I checked the serial number and it was an older serial number than I had sent in. At that point I put the binos up for sale, cancelled a order for several Vortex scopes that I had ordered, removed all my Vortex scopes that I had mounted on rifles, sold them, Sold my spotting scope. I no longer have anything that says Vortex on it. Bitter? you bet, I have no reason to do business with Vortex for any reason. Their life time warranty is nothing but a joke.

Just bought my first Vortex, the Razor LHT 3-15x42. It’s impressive but we’ll see how it holds up after the shine wears off. It can’t be any worse than a Leupold.

BluMtn, so you broke binos, sent them in, Vortex replaced them with same model (older serial # means absolutely nothing), and subsequently you “won’t touch them with a 20’ pole”. What did I miss?

I don't have any complaints. Seem like fair quality for the cost.

Razor 16-48x65 spotter
Viper 3-9x40 rifle scope
Diamondback 10x42 binos
Recon R/T 15x50 spotter
Solo 8x36 monocular

Isn't everything made in China now?

They stand behind them better than most. When companies start replacing every product that comes through the door it tells me what it cost to make or in their case import those products. They also give half off coupons out like toilette paper and run very aggressive free product spiff to the point of purchase people

Their higher end optics are nice but over priced for what they are.


I like many get half off...and wouldn’t own one. Not to be over critical but you asked

I’m glad people are happy with theirs

Because of their attitude toward me in asking to PAY for an upgrade and then they send me a pair of USED binos older than the set I sent in and mine were pro-order so they were some of the first ones to be out on the market. I have read many times from people who brag about Vortex upgrading a broken scope with a newer version without them even asking. Not to many things get me boiling, but just the mention of Vortex sets me on fire. I will walk 30 miles on broken glass to keep somebody from buying a vortex product. Besides it does not matter what I did. Vortex's warranty is life time no matter what.

I'm thinking of getting a viper HD ED 8x42 binocular. $400-500 on Amazon

Why would anyone knowingly buy Communist China Schit? Time to start looking at labels boys. Too much to choose from. Sure there is a lot made in Pacific Rim, doesn't mean just China. Time send a message.

Why? For $429.99 we'll send you a Meopta Meopro

That made me smile Doug

I’d rather have a meopro than ANYTHING imported by vortex

Seem like nice guys but when the number one selling point is how quickly they replace broken chit (and how often) - sit and think about that a bit.

Said it before, will again, the BEST CS is the CS you never use...

Amen teal

Same here and Meopta is good gear. Good CS as well.

I’ve been having this conversation a lot lately. Even if it’s “made in USA” it’s often with parts sourced from China. If the parts are made in the US it’s with raw materials sourced from China.

Notice how Leupolds say, “designed, engineered, machined, assembled” in USA? That doesn’t mean they’re not sourcing a ton of parts from foreign countries, China included.

So my 1 Vortex is made in Japan, but who knows how much of it started in China first.

I have some Viper HDs and they are just fine...but I'd take Doug up on his offer were I in your shoes and/or had a do-over myself.

Dave

Have an early spotter for the range. Entry-level and adequate. And some 6x32 bino’s from them; pretty good binos.

The hyper-marketing and incentivisation of retail employees is nauseating, if evidently effective for them. Know people who barely understand which end of a scope to look into, but have a vortex sticker on the truck and gush about how “awesome” anything vortex is. Add the ever-changing roulette of off-shore production sources as a business model combined with “here’s a new one, no we can’t fix anything” CS model and it’s just not drawing me in as a consumer.