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Joined: Dec 2006
Posts: 4,116
Campfire Tracker
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Campfire Tracker
Joined: Dec 2006
Posts: 4,116 |
So what about the tracking number showing it was delivered and the buyer saying he never received it?
How does usps handle that situation? Is it the sellers responsibility to file the claim or the buyer’s?
And what kind of investigation would usps do before reimbursing?
This has never happened to me but what’s to stop people from claiming they never received they’re package when really they did?
I’ve only had two occasions happen to me.
The first was with usps, sold some bullets to a guy years ago and he said the box was busted open and bullets were missing. Before I could even respond back he responded back and said he filed a claim with usps and all was good. I never had to show any kind of proof of the sale or any information to usps at all. No idea what ever became of the situation.
The other was a package from Midway delivered UPS. It arrived like it was drug behind the truck the whole way here. Busted open missing and broken stuff. Contacted midway, sent pictures to them. They replaced everything at no charge. How can the buyer ever file a claim? I think they can assist, or provide information. The buyer did not purchase the insurance and they did not mail the package. They have no contractual right to anything from the post office. At least that would be my take on it. The insurance was bought by the seller and sold to the seller during his transaction. I would think the post office would not be very helpful to anyone but the seller initially, with information provided later by the buyer if needed.
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Joined: Dec 2019
Posts: 3,043 Likes: 5
Campfire Tracker
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Campfire Tracker
Joined: Dec 2019
Posts: 3,043 Likes: 5 |
I bought a like new Marlin 356 on Gunbroker. It came USPS broken through the grip. It was insured and USPS bought it for the sale price without arguing. They paid the sender who, coincidentally, required a reminder from me to forward the money. Worked out OK but I’d rather have had the rifle. When I ship one, I always put it in a cheap hard case.
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Joined: Nov 2008
Posts: 2,885
Campfire Regular
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Campfire Regular
Joined: Nov 2008
Posts: 2,885 |
One time I bought a set of dies off of a gentleman on another site. A week later an empty box showed up after he poorly packaged it. He used the flat rate box but didn't add any extra tape. The box opened up and was not insured. I requested a refund and he publicly flamed me on the forum. All of his cronies backed him up and I felt like a total ass. That is my experience.
Live and die by the Browning...
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Joined: Aug 2008
Posts: 407
Campfire Member
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Campfire Member
Joined: Aug 2008
Posts: 407 |
Agree, all on seller.
I buy more than sell on here, but when I do sell something, I make sure I have a conversation with the buyer about insurance before it's shipped to make sure we're both on the same page.
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Joined: Sep 2015
Posts: 1,891
Campfire Regular
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Campfire Regular
Joined: Sep 2015
Posts: 1,891 |
Seller for sure. I sold two shotguns to a member and they “grew legs” and walked off in TN at a UPS hub. I refunded the buyer and am currently fighting tooth and nail for UPS to give me my insurance money. I couldn’t imagine having the buyer deal with this much aggravation for something they’ve never seen in person.
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