Ordered a rifle scope from Camera Land. Shipped USPS, and it shows it arrived at our post office Thursday at 9:32am. Nobody has seen it since, and they are giving me a ration of schit. We don't get home delivery, so they leave a slip in your box. Have not gotten a slip, and been there 4 times.

Talked to some broad again today that said they need the tracking info. I said "how is that going to help, it is in the building somewhere."

So, get the tracking info and call the post office. The dipschit on the phone said he didn't need the tracking info because it wouldn't help! I told him that the other lady told me I needed it. He said they don't have it, I said "then you gave it to the wrong person, because tracking shows you have had it since Thursday morning!"

So, had to file a claim with USPS by calling their national number, and they said they "would look into it" and call me in two days. WTF?

This is why I requested fedex home delivery, and camera land said no...

That's odd, something not going right for you.....

Give it a few days.. I'm sure they were a little overwhelmed with the holiday and all.

haha, this is why I have never bought a kimber. I knew that if the stories about bad accuracy were true, it surely would be MY gun!

Interesting. I ordered a camera from them a few weeks ago and it was delivered by FedEx home delivery. And I didn't make a particular delivery service request of any kind.

Camerland deliveries are always FedEx Home Delivery to me....

Post office once sold me overnight air, shipped it 8 day ground and my claim was denied even with a letter from my local post master saying the sending post office screwed it up. I wish you luck, but I wouldnt hold my breath. Ive had UPS packages handled for final delivery by the post office before, but my Cameraland stuff has been coming FedEx.
I wont use the post office any more. Good luck.

The reason camera land would not ship it fedex, is because my credit card bill goes to my PO Box, since we don't get home mail delivery. I asked them to ship it to my house, and they told me they refuse to ship to anything but my billing address. This is the first company that didn't understand the concept or "shipping address" vs "billing address."

Not blaming camera land, but it is annoying that they wouldn't just ship like I requested. Would have bought somewhere else if I would have found the same deal.

Still no update from post office...

I am certainly in that arena too.

dogcatcher223,

This is a real bummer. I sure hope you get this resolved soon. Life it too short this kind of foolishness.

edited to add,
About the Kimber and accuracy: I did some shooting for John Lachuck with a single shot Kimber. It had a 36X Leupold with a 1/8" dot. I was able to see the misses with ease. I told John I could do much better with my 10/22.

Never handled a kimber much. Saw one a couple years ago, but don't remember much about it. There is a used 7-08 on gunbroker right now, for like $875 or so. Wondering if it is a turd. Could alway rebarrel, but then you are looking at $1400 for a kimber...

I am glad to know this. I won't be doing business with them.

He said it was due to fraud, or some BS. I am batting about 60% with camera land. A few years ago they sold me a zeiss that was defective out of the box. Told me to send it to zeiss! I sent it to zeiss. Zeiss sent me back the wrong model. I once again returned it to zeiss, they sent me the correct model but with a hair on the lense. Finally camera land refunded my money, but I was out all the return shipping costs.

Since then, bought a leica spotter there, no complaints. Who knows where the latest scope is...

So has Cameraland stepped up to the plate at all, or is it a "we did our job, its not our problem" kind of a deal? My last dealings with them wasn't necessarily the greatest transaction either. I bought a Leica Televid 77 APO spotter with eyepiece from them. It didn't have a locking eyepiece on that particular model and every time I focused it all the way out it would start to unscrew so I sent it back. They were pissed, but refunded the money as they should.

I avoid the post office like the plague. Good luck, hope it works out.

Well, for some reason the post office returned it! None of this tracking info makes sense. We do not have home delivery, so the "out for delivery" is bullschit.:

"All sorting has been completed at the delivery unit for today's deliveries at 7:49 am on December 28, 2010 in NEW YORK, NY 10075.

Detailed Results:

Sorting Complete, December 28, 2010, 7:49 am, NEW YORK, NY 10075
Processed through Sort Facility, December 28, 2010, 12:50 am, BETHPAGE, NY 11714
Processed through Sort Facility, December 27, 2010, 11:36 pm, BETHPAGE, NY 11714
Processed through Sort Facility, December 24, 2010, 11:14 pm, BETHPAGE, NY 11714
Out for Delivery, December 24, 2010, 9:58 am, EAGLE, CO 81631
Sorting Complete, December 24, 2010, 9:48 am, EAGLE, CO 81631
Arrival at Post Office, December 23, 2010, 9:32 am, EAGLE, CO 81631
Processed through Sort Facility, December 22, 2010, 1:41 am, DENVER, CO 80217
Processed through Sort Facility, December 20, 2010, 9:47 pm, BETHPAGE, NY 11714
Electronic Shipping Info Received, December 19, 2010

We know..

Talked to camera land, even after all this, they refuse to reship to my house. So, I will just call Bear Basin...They might like my money.

Wondering why they won't ship to a PO box if it's in the US? I checked their website and they don't have the billing and shipping to address on seperate pages like most other business' do.

They only ship to the address that matches your credit card. My credit card goes to a PO Box. Even after all this bullschit, they refuse to ship it back to my house! It is pretty [bleep] obvious that I am not trying to commit fraud!

Man, I'd hate to be in your household if an actual crisis ever arises.

I sold a scope to a guy in MD who sent payment, cash, via USPS 1st Class in October that arrive in my mail box in December. I sent $$ to PA for a stock and got the letter back several weeks later in a plastic bag. It looked like somebody has spilled a cup of coffee on it, making the ink run.

I'm sure that there is a fraction of 1% "slippage" in the USPS system. The mail for you and me fell into the fraction of 1% that nobody wants to fall into.

A year of so ago, I sent $$ to CA for a 700 LVSF in 7mm-08 and the letter was "lost/stolen" out of a regional USPS sorting center and the MO cashed in a LA suburb. It took me weeks to get Wells Fargo to give me my $$ back.

Jeff

I once had my tax return check show up FOUR years late.


This was quite a few years ago. I really needed the money and talk about a pain in the a$$ to get the gov't to cancel and re-issue another check.

So something like 4 1/2 years later I get my mail and open this envelope to see a refund check. Thinking what the heck?? Than looked at the date. Don't know where it was all those years, but somehow somewhere it turned up?

Me too

Is your mail home delivery?

Yet another entry for the "Take a Guess" post

Steelhead and I go way back...

RDFinn: +1 on your observation regarding Steelhead.
He seldom if ever makes any sense or makes any pertinent or positive postings.
It makes one wonder if he is "all there" and why he is HERE?
Sheesh.
Hold into the wind
VarmintGuy

Talk about the pot and kettle...

At least with SH we can wonder if he's all there!!! You on the otherhand, we know your GONE!!!

Interesting observation. You must have forgot to hold into the wind for that one.

Dogcatcher223: I NEVER use the United States Postal Service anymore for deliveries of goods to me or sending goods to others.
I had a run of "bad luck" back about 3-4 years ago and none of my losses were rectified!
I have a strong sense that the quality of the USPS is in decline and will quickly deteriorate even further in the future.
My close friends here locally (SW Montana) had a situation similar to yours befall them this spring.
They are art collectors and had a small but expensive ($800.00) item mailed to their p.o. box via USPS. It thankfully was insured for the full amount they paid for it.
The tracking led to the local post office but it became "lost" there!
The local postal folks gave them the runaround and delayed even taking the claim report for 11 days!
Then once the claim report was made they invoked the 30 MORE day rule to begin and then complete the process of "paying" the claim!!!
My friends were livid and offended by the attitude and runaround from the USPS folks local and at the other end.
So now HERE is the ironic/sad part - at the 52 day past delivery confirmation date they were notified to come down and collect their re-imbursement check!
They show up and instead of the check they are presented with their "package" - which JUST HAPPENED to show up that very morning!
WHAT are the odds of that happening???
Here is what I/we think happened - someone at the post office took the package knowing it was of value ($800.00) and waited to see and assess the ensuing heat and paper work and then they would "know" what they "had" in the package!
Seeings it turned out to be a rather blase artsy fartsy item it got "put back" into the system just in time to avoid any real heat from postal inspector/detective types.
I won't relay my bad dealings with the post office some time back but I am now just as fervent as my neighbors in not using the USPS to be trusted for moving anything valuable.
And that is a damned shame!
I hope your scope shows up soon.
Hold into the wind
VarmintGuy

I guess I help USPS make the 99% but a whole lot depends on the local folks which in my case are pretty good people.

I ALWAYS USPS priority and only once (out of probably 200-300 opportunities) had them lose an envelope.

+1! I'll take the PO over UPS/Fed Ex any day of the week!

I use USPS Priority with Delivery Confirmation for send $$, but use insured UPS for shipping most of the rest.

Jeff

Me too!! It's the only to way to send and receive stuff in Alaska.

The exact same thing happened to me. The PO found it today. Have faith. It's the holidays....


Travis

Bettin you got azz kicked a lot back in school..............

I've Had Good Luck With The USPS Till Lately. I Sent WiiFowler A $600 M.O. Prioirty On The 12-07. It's Still A No Show. And They'll Offer No Help For 30 Days.On The Other Hand WiiFowler Been Nothing First Class.

The worst part is, the post office finally said "yeah, we don't know where it is."

To which I replied "so now what?"

He said "I don't know."

Then I was able to check the tracking and see it was returned. i talked to him again, and he denied it was returned, until he gave in and checked the tracking.

USPS is bullschit for us rural folks. The counter is only open until 5pm. So even if you get a package, you cannot get it if you are a working man. You have to wait until the following Staurday, and they are only open 2 hrs.

Hope All Works Out For You, Here In or Small Town. The P.O Is The Only Game in Town.But After Going A few Rounds With Them Over The Last Few Week's. I Can Understand Going Postal... Make You Want a Grap a Double Bit Ax And Run Down The Street..They Can Sure Piss You off.. Good Luck..

If I could learn one move, it would be the spin-kick.

OMG. That's rich.
And speaking of making sense, why don't you revisit your "don't do this in Montana" thread and man up to your ignorance?

Originally Posted By: VarmintGuy

Thats why I love the internet - so I can help others stay out of trouble, thus enhancing their outdoor experiences not making them worse.
Hold into the wind
VarmintGuy

He is after all just trying to help!!!! Bwaaaahaaahaaahaa!!!

Swing and a miss. Though I've doubt you've ever done or guessed anything correctly in your lifetime. It only chaps your ass that I read sign a LONG time ago on your dumb ass and finally the rest have caught up.

Piss into the wind

A spin-kick takes too long to execute; that flashy schitt will just get you hurt. If you wanted to learn one move, that has the most power in ALL of the martial arts, it's the side-kick. You really need to set your opponent up for the side-kick, but it develops fast enough to K.O. a bunch of befuddled USPS employees who don't even realize they're having the schitt kicked out of them.

Bruce Lee maintained that there was never a need to kick above the knee in a street fight.

Chuck Norris once roudhoused kicked Hulk in the face. Now he hides in the forest and changed his name to Shrek.

Still haven't figured how he went from this...



To this..

Sorry for your troubles dogcatcher, Alex at Eurooptics & Chris over at Sportoptics have always shipped anyway I like with better prices if you speak to them direct.

If I am shipping items USPS, it's usually something cheap. I used to use UPS all the time, until the local UPS shipping center changed their policy shipping any gun related items. Good thing is, a new shipping company went in about a year ago, and the owner also just opened up a gun shop next to it. I have been lucky to never have to file a claim with USPS, but had a buddy that did, and it took 4 months to get his money back on an item they broke, it was vlaued at $5,000.

it's not like I've shipped thousands of items/things using any particular carrier ... but I have shipped quite a bit using USPS and/or UPS.

So far, neither has ever lost anything, and only a couple of times has anything arrived late by more than a day or so. Only one time have I had damage done to a package, and that was with UPS when someone shipped me some tires/wheels ... and one of the 4 tires had been drug across the ground and wore down the raised lettering and put a couple of good flat spots on the side wall of that tire. However, UPS reimbursed me the price of the tire within about a month, and the tire was still fine to use w/out having to replace it.

Guess I've just had good luck? In any event, I'll continue to use either for whatever I'm shipping. I just make sure to price out both carriers prior to choosing one, and also choose based on what it is I'm sending and how I feel it will be handled by each.

Call your credit card company and add your home or work as an alternate authorized address. The other option is to ship to the local UPS or FEDEX store or customer center and have them hold it for pickup. I would think this should alleviate the seller fraud concerns since you have to show picture ID to pick it up.

FFL's use USPS Priority all the time. I use it all the time. It's my favored way of shipping smaller items and I've found it very quick and reliable. Yea, it sucks when you have a problem 1% of the time but that's life, isn't it?

I think the moral of this story is: Never purchase from NYCameraland

On a positive note...Bear Basin had the same scope, with free shipping, and was offering 10% off for December. AND they had no problem shipping it to my house.

Not odd at all with USPS. I had a similar experience. Fortunately, the item mysteriously turned up several weeks later -- but USPS personnel were utterly useless in the interim. Their attitude could best be summarized as, "Oh well..."

Yeah, the people at the post office were like "huh." And actually said several times "are you sure it was shipped via postal service" To which I replied "YES, I TRACKED IT TO THE POST OFFICE ON YOUR WEBSITE, USING YOUR TRACKING NUMBERS!"

I think the moral of the story is; if you know a companies shipping policy at the time you make a purchase, don't biitch about it like a little girl later on.

Zzzzzzzzzz Zzzzzzzzzz

and you wonder why you have such bad luck so often?

Karma is a bitch. You "faultless" consumers should give him a break; not everyone can make the correct decision every time like you guys.

We do explain that we can ship to any address you'd like if you contact your credit card company and add that preferred address as an approved alternate ship to address. We do not "refuse" to accommodate special requests, however, we must follow the guidelines of our credit card clearing company.



I remember that situation quite clearly. I was on vacation in Florida with my family. You called the store and spoke I believe with Neil about the situation. Neil called me and I called you. We were out of stock on the unit you had purchased. I called you from my cell phone to discuss options with you. I went back and forth between calling you and calling Zeiss to make sure they had one in stock and if they could swap it out for you directly (as we did not have another) saving time of you shipping to us, us shipping to them, them shipping to us and us shipping to you. Obviously Zeiss errored and sent the incorrect scope to you. To make matters worse they then sent a scope with an imprefection (I am sure they did not do this on purpose).
IMO, calling you while I was away and trying to get it all resolved for you in a timely manner is pretty decent customer service, however, with your comment of "Finally camera land refunded my money". Seems to me that in your opinion USPS errors and mfg errors are our fault and something in our control and my attempt to work with you while I was on vacation is not considered decent customer service.
I will look for your returned scope that you say is on it's way back from your local post office that evidently had some issues and we will immediately issue a refund to you. Moving forward may I suggest you contact your credit card company and add an approved alternate ship to address to avoid these issues (not that I suspect you'll be ordering from us as Zeiss' errors and USPS errors are in our control and you feel we offer no customer service)
A happy, healthy, safe and fun New Year to you and yours

Add me to the list of lost scopes, only I was the shipper. I gave a scope away in the classified's free to a youngster. Sent it a week before the PA deer season so he could hunt with it. It never showed up and is still in LALA land. PO has been of little help. This was in state to boot, only about 150 miles away.

Generally good service through the USPS, but sometimes things go wrong.

Don't sweat it Doug, he's a perpetual things go wrong for me machine. I've never seen SO much [bleep] apparently break and go wrong with one guy, nor have I seen a guy post so much about it.

From over 2 years ago, any guesses on who made these posts....

One can only blame Murphy so many times.

Doug has a "selective memory."

Steelhead obviously has low self esteem. Put down the bottle and get some help...

Excuse me? You're calling me a liar? I suggest you think strongly about what you are posting in a public forum.

Uncanny ability to read sign I have.

Doug, changed my post for you. Let me change the whole story, you guys are the best, and your customer service is something others should emulate.

You're an ass!. Doug and his outfit are the best, and his customer sevice is something others should emulate. If your puzzy hurts so much, all the time, you should probably get it checked out. No sense in having any balls if they just get in your way. Your blame everything on everybody else attitude is the sh&ts, and it is no wonder that you can't find much that goes right for you. You and Varmintguy should have a side by side piss in the wind contest, except I'm sure, you squat to pee.

R.

Note to self, take Rman of my xmas card list next year.

Have your problems, but keep them yours, don't drag in others. I didn't get your card again this year, but I'm sure the issue is on your end.

R.

Maybe the post office also lost the xmas card

I'm sure of it!


R.

Doug...

Another +1 on "don't sweat it" ... You don't need me or anyone else to confirm the fact that you guys go out of your way to offer the best wares at the best prices with the best customer service. Some people will see it, others won't ... but facts are facts, and you guys are A+ in many, if not most books.

Many thanks again for taking care of my father in law, helping him to get that set of binos ordered for my son in time for Christmas. My boy LOVES them and will be using them over the next few weeks when I take him out to camp with me. I'm quite sure he won't be bitching about you or the binos ... (grin)

Doug - Another "don't sweat it." You are known my your deeds and other companies should study your way of interfacing with customers

Instead - thanks for your support of this forum, your emails and your 'phone calls helping me with what must be trivial to you.

And your Father's Motto still is front and center in my mind, even 'tho I am long retired...

"The difference between them and us is...us."

Happy New Year to you, Doug, and the entire Cameraland Family.

I do appreciate the kind words and the support.

Believe me, I have been in retail for a looooong time and I know there are some people that no matter what are never satisfied, however, personal attacks are just uncalled for.

Happy, Healthy, Safe and Fun New Year's to one and all.

Dogbitcher223 would be that poster child.

Doug,
I appreciate the service you have provided me. Fed Ex even lost one my orders from you for a couple days, I blamed Fed Ex but they got it to me

LMAO!

That's the best line I've read in a loooong time!

Thanks!

You mean you didn't blame Doug & Camera Land, and then bitch all over the internet about it? WTF is wrong with you?!?!? ... (grin)

I've had nothing but the absolute best service with CameraLand. Couldn't ask for more. Pretty good luck with USPS too. Amazing but I can tell the difference between the two.

Try to ge a problem solved by the USPS and then tell us about it.

You guys are worrying me. I've been shipping via the USPS exclusively because they're a lot cheaper, and I haven't had a problem...yet...

I'm going to ship a rifle this week; I may have to go with FedEx or UPS.

Although, I must say, I shipped the only custom rifle (meaning expensive) that I own back to the gunsmith for some fine tuning, and I used the USPS. I just insured it for an amount that made the postal employee gulp audibly. In fact, that rifle has been back to Gordy 3 or 4 times, each time I use USPS and Gordy uses UPS. I think I'm pushing my luck...

Have never had better service, knowledge and support from anyone more than Doug @ Cameraland. Kinda find it hard to believe that some drag this kind of BS on here!!! Use your phone or email for christ sake and use just a touch of common sense and patience!!!

What I like about Doug and Cameraland is, if I'm on the fence about something (Bino's, Scope etc...) all I have to do is call, when I get off the phone I feel like I made a good purchase. When I'm satisfied, that all that counts to me...

Happy New Year

I will. And I won't put the blame on the seller after agreeing to the conditions.