I had to laugh about the rivetless extractor. About a year ago I was in my gunsmith's shop when he was on the phone with Remington trying to order a rivetless extractor. To make a long story short, Remington kept telling my gunsmith for five minutes that they never made a rivetless extractor and finally hung up on him. In last 3 years I've had multiple negative experiences with Remington. So, yes they are staffed with idiots.