|
Joined: May 2002
Posts: 2,841
Campfire Regular
|
OP
Campfire Regular
Joined: May 2002
Posts: 2,841 |
Hi all,
Hopefully, none of you have had the same bad experience with a company called Delta Team Tactical (Utah). I received emails rather regularly from this company, and a bit over a week ago, they had what I thought was a good deal on a AR15 complete upper, so I ordered one on their website, and used my Discover card. I thought it was such a good buy, I recommended it to a friend later that evening, and he ordered the same part online (about 10 hours later). The next day, he messages me, "hey that upper shipped" (he received an email). I waited till the end of that business day, and no email. The next day, I e-mailed the person (Christina) listed on my original purchase email, and relayed the story I wrote above. NO RESPONSE. Two days after that, I called the company, and was told I'd hear back from them (crickets). My buddy received his part 2 days ago (he lives one town over) and I haven't even received a return phone call or email from Delta Team Tactical.
I expect "no joy" from this company, and I'm refuting the charge (which is on my account) with Discover.
I hope none of you have experienced like this, but I'm going to pass on discount AR parts from now on, and stick with reputable companies like RRA & White Oak.
Thanks. -TomT
"I'm from the government, and I'm here to help"
|
|
|
|
Joined: Aug 2004
Posts: 7,578
Campfire Outfitter
|
Campfire Outfitter
Joined: Aug 2004
Posts: 7,578 |
Where in UT are they located? Perhaps one of us could go buy and add a personal touch.
|
|
|
|
Joined: May 2002
Posts: 2,841
Campfire Regular
|
OP
Campfire Regular
Joined: May 2002
Posts: 2,841 |
Delta Team Tactical 1800 South State St. Orem, UT 84097
I was hoping someone would chime in with: "used them lots, never had a problem", or the like. I'm a mellow guy & hate conflict, so I can't imagine what I did to them to not even get a return e-mail or call. If they just emailed and said: hey, your order will ship in a _____ (day, week), I would have been cool. The lack of customer service from the CUSTOMER SERVICE DEPT. is somewhat shocking. -TomT
"I'm from the government, and I'm here to help"
|
|
|
|
Joined: Dec 2015
Posts: 102
Campfire Member
|
Campfire Member
Joined: Dec 2015
Posts: 102 |
I placed an order with them in January, and it took two weeks for them to ship it out. The good news is that I got everything I ordered, and the products were as described.
I can PM you an email address for you to try to get a response.
|
|
|
|
Joined: May 2002
Posts: 2,841
Campfire Regular
|
OP
Campfire Regular
Joined: May 2002
Posts: 2,841 |
That's very nice of you to offer, thanks! But, as luck would have it, my wife succeeded (just a bit ago), where I had no luck. She got through to their customer service dept. They said they were having problems with a new order process, and my part should ship sometime next week. Fingers crossed.
Thanks for letting me vent all! I hope everyone has a great weekend & gets some hunting or shooting in. -TomT
"I'm from the government, and I'm here to help"
|
|
|
|
Joined: Nov 2003
Posts: 18,312 Likes: 1
Campfire Ranger
|
Campfire Ranger
Joined: Nov 2003
Posts: 18,312 Likes: 1 |
Delta Team Tactical is a no go for me, thanks for the heads up.
|
|
|
|
Joined: Jan 2010
Posts: 2,621
Campfire Regular
|
Campfire Regular
Joined: Jan 2010
Posts: 2,621 |
With a name like "Delta Team Tactical" I would have not ordered in the first place.
John 8:12 "I am the light of the world. Whoever follows me will never walk in darkness, but will have the light of life."
|
|
|
|
Joined: May 2002
Posts: 2,841
Campfire Regular
|
OP
Campfire Regular
Joined: May 2002
Posts: 2,841 |
Just an update:
It took 5 weeks to get the upper, when it arrived I unwrapped it, and it seemed ,"ok". At $204 shipped, I wasn't expecting a hi-end upper. It was a week ago, when I got my RRA bolt/carrier group. went to drop it in for a test fit...... No goa! It binds. Tried 2 others from other ARs, no go. That's when I realized the gas tube was WAY off center. I guess it was a "Friday afternoon" build. Looks like I'll be rebuilding a new upper.
[bleep] parts from a [bleep] company. DELTA TEAM TACTICAL, avoid them like the plague!
Funny, the rightfully horrible review (1star) never made it to their web site, which is full of 5 star (I'm guessing fraudulent) reviews.
"I'm from the government, and I'm here to help"
|
|
|
|
Joined: Dec 2007
Posts: 2,723
Campfire Regular
|
Campfire Regular
Joined: Dec 2007
Posts: 2,723 |
There chit is junk.....my son ordered 4 uppers from them and they were all pure China Junk....He sent them all back.
“When you eliminate the impossible, whatever remains, however improbable, must be the truth.”
|
|
|
|
Joined: Feb 2006
Posts: 18,033
Campfire Ranger
|
Campfire Ranger
Joined: Feb 2006
Posts: 18,033 |
Sorry to hear about your bad experience. I will not do any business with this company.
molɔ̀ːn labé skýla
|
|
|
|
Joined: May 2007
Posts: 14,653
Campfire Outfitter
|
Campfire Outfitter
Joined: May 2007
Posts: 14,653 |
Yall remember this the next time somebody says, "They're like Legos!!!!"
your flippant remarks which you so adeptly sling
|
|
|
|
Joined: Jan 2005
Posts: 57,487
Campfire Kahuna
|
Campfire Kahuna
Joined: Jan 2005
Posts: 57,487 |
the 204 bucks would have been a big clue to me.
If all it will take is line up the tube, it'll be worth the 204 though....
We can keep Larry Root and all his idiotic blabber and user names on here, but we can't get Ralph back..... Whiskey Tango Foxtrot, over....
|
|
|
|
Joined: Jan 2004
Posts: 3,168
Campfire Tracker
|
Campfire Tracker
Joined: Jan 2004
Posts: 3,168 |
Yall remember this the next time somebody says, "They're like Legos!!!!" LOL one of the best quotes I've heard lately!
|
|
|
|
Joined: Jan 2017
Posts: 1
New Member
|
New Member
Joined: Jan 2017
Posts: 1 |
All of my experiences and purchases from Delta Team Tactical products are pleasantly awesome, Christina Burke even was the Web-Chat person when I was combing through the website for my 2nd purchase.. Also Dave @ Technical Support makes sure that I have orders expedited,I really can't find anything to complain about.. They're taking good care of me!!
Last edited by JohnnyBoy64; 01/17/17.
|
|
|
|
Joined: Nov 2003
Posts: 18,312 Likes: 1
Campfire Ranger
|
Campfire Ranger
Joined: Nov 2003
Posts: 18,312 Likes: 1 |
first post and you sound like you work for them.
|
|
|
|
Joined: Apr 2008
Posts: 17,143 Likes: 4
Campfire Ranger
|
Campfire Ranger
Joined: Apr 2008
Posts: 17,143 Likes: 4 |
Gotta love the bluntness of the fire.
|
|
|
|
Joined: Feb 2006
Posts: 18,033
Campfire Ranger
|
Campfire Ranger
Joined: Feb 2006
Posts: 18,033 |
I have no experience with them, but I do have several purchases through Palmetto State Armory without a hiccup. Smokey Mountain Firearms is another one I've had good dealings with, and I know my son't ordered AR assemblies through Joe Bob Outfitters with no issues.
molɔ̀ːn labé skýla
|
|
|
|
Joined: Jul 2008
Posts: 8,517
Campfire Outfitter
|
Campfire Outfitter
Joined: Jul 2008
Posts: 8,517 |
I bought 2 sopmod style stocks from them, and had no issues. I'm fixing to get a 3 pound single stage trigger pdq from them. I've not had a problem........yet..... By the sounds of things !
|
|
|
|
Joined: Dec 2007
Posts: 2,723
Campfire Regular
|
Campfire Regular
Joined: Dec 2007
Posts: 2,723 |
Funny chit!!!!!! It's a little too late to fix your reputation... These are the same names of the people that refused to return calls. They were great the 1st order I made!!! after that it went down hill fast... All of my experiences and purchases from Delta Team Tactical products are pleasantly awesome, Christina Burke even was the Web-Chat person when I was combing through the website for my 2nd purchase.. Also Dave @ Technical Support makes sure that I have orders expedited,I really can't find anything to complain about.. They're taking good care of me!!
Last edited by KentuckyMountainMan; 01/19/17.
“When you eliminate the impossible, whatever remains, however improbable, must be the truth.”
|
|
|
|
Joined: Nov 2008
Posts: 4,205 Likes: 1
Campfire Tracker
|
Campfire Tracker
Joined: Nov 2008
Posts: 4,205 Likes: 1 |
As has been said previously, I would avoid them based on the "delta team tactical" name alone. Heck, if they just would append a few more catchy names like "Delta team tactical MARSOC-SOG-SOF-MEUSOC" I might buy from them!
|
|
|
|
636 members (007FJ, 160user, 10ring1, 10gaugeman, 10Glocks, 12344mag, 68 invisible),
2,613
guests, and
1,377
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
Forums81
Topics1,192,211
Posts18,485,426
Members73,966
|
Most Online11,491 Jul 7th, 2023
|
|
|
|