Home Forums Hunting & Shooting Hunter's Campfire The worst Customer Service you ever received?

I can't speak much to their customer service since I refuse to buy my propane from a company that won't disclose their price before you place an order, which is the way they try to operate in this area.

Todays was Pella windows have a window in a shed that cracked and let water between the panes now the frames rusting thru.Called Pella to see if I could get a lower window.Had all the info they needed.Couldn’t tell me if I could get a window they have to have someone come out to evaluate it couldn’t tell me what that would cost either.Shed not finished on the inside I’ll just take the vinyl siding off and replace the window it won’t be a Pella.

Southern California Edison. We have solar on our roof and end up with a credit from them that would get sent to us in a check. This year, no check and no heads up that that policy changed. My wife gets on the phone with them and I think the call center is in the Philippines. First the guy can't issue a check until they verify the amount, it's right there on the bill. Well, he has to add it up by the month. He comes up with a seven dollar and change discrepancy, Bullshit on all accounts. My wife asks for interest. Edison is making interest on this because we know we aren't the only ones going through this. If we didn't pay our electric bill for 4 months we would be shut off. All falling on deaf ears, we're getting a check but it will be a couple months.

Throttling HughesNet.

Beretta customer disservice on a Sako Lightweight M. Most have read the stories.

192.168.0.1

😃

Anytime I have to wait at a drive through window for a simple hamburger and fries.


The ENTIRE premise of the drive through is for a quick pull in and get out.
And just how in the hell can you run OUT of fries at a McDonalds in just beyond stupid.

Others are anytime I talk to any bank or anytime I have to see a doctor.

DirectTV. Absolute trash.

Chase visa card.

Out of state business trip. Card had zero balance and a 20K limit.
We called Chase and let them know when and where the card was going to be used.

Card worked fine to get an “Uber”to a meeting, but then was declined for the return to the hotel.
A call to customer service produced a maddening conversation with a non functional computer that finally transferred me to a person who did NOT speak English, who transferred me to a “supervisor", who transferred me to someone who did speak English.
Each time I was transferred, I had to “prove” I was the card holder by providing several forms of identification.
I was assured the card would work from that point forward.
The very next day it worked for an Uber to dinner and then was declined at the restaurant.

Clearwave Communication

I saved the emails slightly edited below. Current Google maps shows the box.

From July 24, 2023:
There has been a mistake. I have not chosen, nor do I want Clearwave Fiber. When you were unable to provide me service back in March, I asked that my account be canceled. I made it very clear to the multiple people I spoke with that I was no longer interested in your service. I again repeated my request to cancel my account in early April responding to a customer service email. I would recommend canceling " your installation is scheduled for 08/31/2023 at 08:08 AM" There will not be anyone home and I would prefer you stay off my property and away from my house. Also, thanks for killing my grass and rutting up my yard with your Bobcat when you installed a box in my front yard.

Again, to be clear, and so there is no mistake, I do not want Clearwave fiber installed, I am not interested in your service, I do want my account canceled.

I will refer you to the email I sent customer service in April.



AttachmentsApr 3, 2023, 7:42 AM

Not sure what to say. Last Monday I wasted a whole vacation day waiting to have fiber installed. You were scheduled to install it between 8-10 am. At 1:00 pm, I called your dispatch number. I was later informed that I would not be getting fiber because there was not a hookup within 400 yards of my house.

I hope you understand that this information upset me. First, because no one bothered to call me or knock on my door when they knew at 9am, second I have to endure another month with Frontier, and third, you have a box in my backyard 25 feet from my garage. When I asked about the box in my yard I was informed it was for business use only. Which we both know is BS, because there are only two businesses it could serve, it's been there since 2018, and I know one of the two possible businesses uses Futiva. For the record that box is ............... Would love to know what businesses you plan on serving.


Look to the east. The box is almost in line with the bottom of the stop sign to the right of the oak tree. See the black truck and the house with the deck? That's my house.

This email, a week later, shows me how truly incompetent your company is and I wish to have no part of it. My order should have been canceled last Monday. If it isn't already, I ask you to cancel it now, I will be going with Futiva. I had high hopes with Clearwave given they sort of started in Harrisburg. Boy was I disappointed. FWIW, I included a few of your emails, I haven't posted this on Facebook yet but I will, and I'm telling everyone I know.

Good Day.

Burger King yesterday at about 5:30PM. Sole customer at the register for about 10 minutes. No one came to take my order so I left for a mom-and-pop place down the street.

That's a pretty accurate description of their operation.....and then there's their finances.....

Hands down, Kentucky Office Unemployment Insurance. Wife had to close her counseling practice in March 2020 due to Covid. Still waiting for KOUI to call back to help her file her Covid Unemployment Claim.

KOUI has an Automated phone system. First time wife called in April 2020, she was 87th in line with an estimated wait time of 17(?) hours. Left a call back number. Every time she called back after that, caller ID picked up her number. "We have your call noted. We will call you back when it is your turn." <click>.

Four years later. Still waiting for a call back. The only folks I know who ever successfully filed a Covid Unemployment claim in Kentucky were the folks who physically went to Frankfort and camped out at the unemployment office.

Gateway computers, and a local Ford Dealership. The Ford place went bankrupt.

Likely, the IRS

Rossi.........

They can _____________

Yep you said it

Seems like just about everything these days.

Any Ride North dealership.

Hewlett Packard. No horror stories, just a poor machine & getting the runaround trying to get warranty.

if they're the only brand still in existence one day I might be forced to buy another of their products. Otherwise, never again.

Delta Airlines in 2003. I had been on safari in Cameroon and one of the legs of my return flight was Paris to Atlanta. I cleared U.S. Customs in Atlanta and that included getting my rifles checked against my paperwork and then getting the rifle case rechecked. Final destination was Norfolk, VA. When I was waiting for my baggage both of my rifles came down the ramp loose and out of the case and then the case came down all torn to hell. This was one of those heavy duty aluminum cases with welded seams and corners and 2 heavy duty locks and that was the 5th time that case had been to Africa. The entire case was bulged and spilt open and my rifles (375 H&H Mag and a 7mm Mag) were all scratched to hell and back. So here I was in an airport with uncased firearms and it was after midnight.

Went to the Delta Baggage counter to complain and they tried to tell me it must have happened in either Cameroon or France until I produced my customs paperwork showing the case being rechecked in Atlanta. Delta refused to accept any responsibility and told me I would have to call corporate headquarters the next morning. I ended up having to arrange a police escort out of the airport since I was shoulder carrying firearms, which was a lot of fun. The next day I called the corporate headquarters and spent most of the day on the phone getting a run around from one person after another. Delta finally "offered" me a $50 voucher to be used on my next flight with them. I told Delta to GFY and have never flown with them again. I ended having to replace the scope on the 375 H&H due to internal damage and that cost me a lot more than $50.

SCREW DELTA AIRLINES!!!!!!!!!!!!!!!!!!!