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Joined: Mar 2002
Posts: 4,215
Campfire Tracker
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Campfire Tracker
Joined: Mar 2002
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Hell, I didn't even get the email...
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Joined: Apr 2004
Posts: 61,130
Campfire Kahuna
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OP
Campfire Kahuna
Joined: Apr 2004
Posts: 61,130 |
Figure I'll call the false advertising muthaphuckers in the a.m.
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Joined: Apr 2004
Posts: 61,130
Campfire Kahuna
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Campfire Kahuna
Joined: Apr 2004
Posts: 61,130 |
Is it a 'bait and switch', webmaster error in posting such a discounted price on an out-of-stock item, That's my guess..... Figure there are enough of us that got [bleep] to amount to a class action lawsuit............
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Joined: Sep 2004
Posts: 1,780
Campfire Regular
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Campfire Regular
Joined: Sep 2004
Posts: 1,780 |
Is it a 'bait and switch', webmaster error in posting such a discounted price on an out-of-stock item, That's my guess..... Figure there are enough of us that got [bleep] to amount to a class action lawsuit............ Always thinking...aintcha
NRA Life Member
"All hunters should be nature lovers" ~Theodore Roosevelt~
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Joined: Jan 2006
Posts: 5,074
Campfire Tracker
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Campfire Tracker
Joined: Jan 2006
Posts: 5,074 |
Is it a 'bait and switch', webmaster error in posting such a discounted price on an out-of-stock item, That's my guess..... Figure there are enough of us that got [bleep] to amount to a class action lawsuit............ Always thinking...aintcha He's serious!!!
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Joined: Aug 2002
Posts: 11,109
Campfire Outfitter
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Campfire Outfitter
Joined: Aug 2002
Posts: 11,109 |
this website has members that are the epitome of hunters/shooters etc. One would think SWFA would watch and cater ( just a little ) to us. SWFA has a history here at the campfire .... go check out the archives.
George Associate Gypsy Order of Sleepless Knights ... That is when I carried you ...
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Joined: Jan 2006
Posts: 5,074
Campfire Tracker
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Campfire Tracker
Joined: Jan 2006
Posts: 5,074 |
this website has members that are the epitome of hunters/shooters etc. One would think SWFA would watch and cater ( just a little ) to us. SWFA has a history here at the campfire .... go check out the archives. Still...........seems to me that someone at SWFA has their head up their azz...........why advertise something you can't deliver on???
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Joined: Aug 2007
Posts: 478
Campfire Member
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Campfire Member
Joined: Aug 2007
Posts: 478 |
I have never used them for anything... and from the way they appear to be handling this situation for you guys, I won't.
"Everyone who receives the protection of society owes a return for the benefit." -- John Stuart Mill
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Joined: Jun 2006
Posts: 5,496
Campfire Tracker
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Campfire Tracker
Joined: Jun 2006
Posts: 5,496 |
My 14 yr old was going to get one for his 300wsm,what a bunch of sh-t
1 and done
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Joined: Nov 2003
Posts: 543
Campfire Regular
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Campfire Regular
Joined: Nov 2003
Posts: 543 |
I wonder what good an e-mail to Nikon would do? I wouldn't think the big shots at a reputable company would want to be linked directly or indirectly to a fiasco like this.
Anyway, I'm probably going to cancel my order, and cease doing business with SWFA. I'm a little sour at Nikon as well. It seems to me they would put a stop to this crap.
Steve
Last edited by Wally; 02/04/08.
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Joined: Mar 2002
Posts: 4,215
Campfire Tracker
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Campfire Tracker
Joined: Mar 2002
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I tried to email Nikon-- their website is about a f'ed up as SWFA. You have to create an account just to send them an email....
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Joined: Nov 2003
Posts: 543
Campfire Regular
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Campfire Regular
Joined: Nov 2003
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I tried to email Nikon-- their website is about a f'ed up as SWFA. You have to create an account just to send them an email.... What a surprise! Steve
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Joined: Jan 2005
Posts: 10,266
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 10,266 |
two things ...
1. I just visited SWFA's website again, and it appears they have removed the listing of the 6x42's ... However, the 4x40's are still listed proudly at $99.00 + S/H ...
2. I'm not at all afraid to start an account with Nikon in order to send them an email ... however, they do have a phone number listed that I'll call tomorrow while driving to Houston. It's the "Customer Information" number ... 1-800-645-6687 ... The "Nikon World" phone number is 1-877-446-4566 ...
Dial away fellas ... and be sure to fill them in on all the details ... I'm sure that the more calls they get with full information will help our cause, if you want to call it that ... (grin)
-WGM-
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Joined: Jan 2005
Posts: 10,266
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 10,266 |
I should have included this link in my previous post... Nikon Customer Support Phone Numbers Just in case another number is needed ...
-WGM-
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Joined: Dec 2004
Posts: 119
Campfire Member
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Campfire Member
Joined: Dec 2004
Posts: 119 |
I bought two of the damn things and got the email notice today at the office. I didn't really get steamed until I read 12 pages of futility. Damn, I had an excuse to go buy 2 rifles. Happy Frickin Mardi Gras. They better fill the damn orders. Class action suit anyone?
If you can't find a way, make one! Hannibal
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Joined: Nov 2003
Posts: 543
Campfire Regular
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Campfire Regular
Joined: Nov 2003
Posts: 543 |
I just attempted to get an e-mail through to Nikon. I was unsuccessful. I tried to open an account, and the site kept asking for more irrelevant information. It eventually kicked me off the site. Now that's some real good customer service! Steve
Last edited by Wally; 02/05/08.
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Joined: Jan 2005
Posts: 10,266
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 10,266 |
Steve ... did you try calling them?
on that same note, I don't make it a rule to judge a company's customer service by how easy/hard it is to navigate their website ... especially when I can easily find phone numbers to call and get a live person on the line to discuss issues ...
I only resort to email when I want to document the questions/answers ...
-WGM-
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Joined: Nov 2003
Posts: 543
Campfire Regular
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Campfire Regular
Joined: Nov 2003
Posts: 543 |
WGM,
No, I haven't tried calling them yet. I figured it was a little too early.
I e-mailed them for the same reason you suggest, documentation. I noticed you're going to call them. Let me know what you learn, and I'll do the same.
Steve
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Joined: Jan 2005
Posts: 10,266
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 10,266 |
I'll be calling them soon ...
-WGM-
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Joined: Nov 2003
Posts: 543
Campfire Regular
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Campfire Regular
Joined: Nov 2003
Posts: 543 |
WGM,
I just got off the phone with Nikon Technical Service. I spoke to a gentleman named Ed. He was very polite, and listened to my concerns. In return I was very polite to him in explaining what happened. I also mentioned this website, so he could see that my case was not an isolated incident.
He told me he was glad I called, that they needed to know about this type of thing, and he would forward this to the proper people. He also took my name and number.
Anyway, based on this experience, I have a much better feeling about Nikon's customer service.
Steve
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