Home Forums Hunting & Shooting Hunting Optics $100 6x42 Nikon Monarchs

I have to agree, I don't think they intentionally meant to screw anyone. It's a good example of how something obscure can quickly go "viral" and overwhelm a business website.
I was a bit irritated with the e-mails I got last night about my "request" to cancel the order, but in hindsight I think it may have been a simply a poorly-worded e-mail.
I'm willing to give SWFA a chance, and I do think the 25 percent off offer is an honest way of trying to make things right.

I'd be thanking SWFA for saving me a $99 impulse purchase, take the 25% off for a Leupy 6x42 and be done with it...

Just spoke to a gent at SWFA. I was told that the out of stock was with respect to the matte finish 6x42's and that the gloss finish 6x42's will in fact ship.

I can't/won't vouch for the veracity of this info.

If they come in, my kids will have new scopes for their springers.

Oh Yeah....when I called, I asked for a status check on my order, and did not identify and issues. Gent asked me up front whether I was from 24Hour...

Really? Can they do this and then make a decision on what to do whether or not you are from here?

What did you say?

Sure they can ask. I told him yes, as I never received an email telling me that I wasn't getting the scopes and offering me a 25% discount, and wanted one if the scopes were not shipping.

How they deal with any or all of their customers is their business, as crappy as that practice may be. They can do what they please as long as they do it within the bounds of the law.

Still ain't seen any e-mail re: 25% off.....

Considering this whole thing is "my fault", I reckon I ought not be surprised.....

Did you order the gloss? Give em a call. Maybe you will be able to confirm the info I received.

No fault attributable to you.

I talked to their service dept today. Received 2 emails. Ones that were mentioned before. Suggested they change the wording as it was upsetting to many. It's merely a form letter, but the cancellation one can irritate you. They are honoring the 25% 30 days from the time you receive the email. If you didn't receive it, maybe your one of the lucky who will get a scope.

I ordered matte.

I was told that my order was DOA, since they didn't have the goods, and since the goods were discontinued.

End of discussion from the SWFA end.

Can't say as that I was overly impressed.....

I didn't recieve the 25% off email either.....but after asking, was told I was up enough in the order list to be "guaranteed one when they show up". Great deal. Might be the same situation for you VA.

JCM

Hope you get em guys. Good luck.

Funny, me either. I sincerely hope it is because I ordered a glossy.

GE

I cancelled my order by email and got confirmation from david that it was cancelled. So I ordered 1000 bullets from grafs instead.

gettin' interestin'......

I have not received an email back since Monday.
I received an email from 2 gentleman first thing Monday and have then replied to them both with no answer just wanting to clarify their position...

I did not cancel my order either...

Well, I don't intend to fan any flames here, and I do hope everyone that ordered gets their scopes, or some sort of compensation they can live with.. Below is my correspondence with SWFA, verbatim. Included is the email I recieved from David today. I actually did goof and ordered the gloss scopes, but had sent them an email asking to switch to matte. Maybe I'll get the gloss ones, who knows.

I was a little torqued when I began this correspondence, as I am very hesitant to offer up my credit card #s to any businesses over the interenet (what with the amount of identity theft going on these days), and to have a business take my order and then backpedal out of the transaction -well, it didn't set right. So that is where my perspective comes from. Trust is a huge issue with me, businesses have to earn mine.

Kaiser Norton ->



We will be getting enough from Nikon to fill all of our back orders for that item.



Sorry for the delay,

Dave




--------------------------------------------------------------------------------

From: CAL Lambert [mailto:kaisernortoncableone.net]
Sent: Monday, February 04, 2008 7:13 PM
To: David
Subject: Re: SWFA Order



Ok, David- what is the story? FYI, there is a HUGE sh*t storm on the Internet about this deal. Everyone is saying that SWFA doesn't have them in stock, they're on backorder, they're a discontinued item, a very limited amount are expected in, etc., etc. and so forth. And yet, they are still listed for sale with no notification as to stock status (availability), or that the item may have been discontinued.



As is seems unlikely that you will be able to fulfill the order I placed in good faith, I will take in sustitution a (one) Leupold FX III 6x42, sku # LEU63090, at the price of the two Nikons I have on order ($211.90). Please ship it to the address listed on my order form.



Thank you,



CAL Lambert

Fargo, ND

----- Original Message -----

From: David

To: kaisernortoncableone.net

Sent: Monday, February 04, 2008 12:31 PM

Subject: SWFA Order



Re: Order Number: 181926

Calvin Lambert



We regret to inform you that the following merchandise is currently back ordered:

Item Qty Qty Qty Expected
Number Description Ord. Shp. Bck. By
---------- ------------------------------ -------- -------- -------- --------
6506 *Nikon 6x42 Monarch UCC Rifles 2.00 0.00 2.00
cope
Gloss, Nikoplex

LP99 SWFA Lens Pen 2.00 0.00 0.00
Lens Cleaning Pen

We maintain a multi-million dollar inventory and take great pride in our order fill rate. However, other factors beyond our control sometimes play a role in delivery. We are working diligently to ship your order at the earliest possible date.

Thank you for choosing SWFA.

seems fair to me

edit--but likely SWFA be won't getting my business

Heck Kaiser, I didn't know you were in Fargo.

I'm back home about once a week. Let me know when I can buy you a beer.

GE

Same old [bleep], different day when it comes you guys' dealings with SWFA. They're famous for doing exactly what's been posted, and are conveniently out of stock when someone wants to utilize their so called 110% price match guarantee.

Fug 'em!...

They must be getting stomped...

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