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Joined: Nov 2002
Posts: 18,462 Likes: 2
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2002
Posts: 18,462 Likes: 2 |
Anyone sent a scope into Burris for warranty service? If so, how'd they treat you?
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Joined: Nov 2007
Posts: 2,154
Campfire Regular
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Campfire Regular
Joined: Nov 2007
Posts: 2,154 |
I have several Burris scopes in need of repair, but to be honest, I'm not sure they are worth the postage if the repairs were free. Maybe I have just been unlucky with Burris.
I would be intrested to see what everyone has to say about them.
My biggest fear is when I die my wife will sell my guns for what I told her they cost....
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Joined: Mar 2006
Posts: 14,516 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Mar 2006
Posts: 14,516 Likes: 1 |
Yes. They treated me very well. Gave my scope a thorough cleaning, touched up some nicked finished, gave the scope an internal cleaning and sent it back to me within a few weeks (international), free of charge.
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Joined: Nov 2005
Posts: 6,168
Campfire Tracker
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Campfire Tracker
Joined: Nov 2005
Posts: 6,168 |
They got the job done, and done nicely, but it took a couple of weeks. I think they had the scope a week or two before they called me to tell me they were starting.
The collection of taxes which are not absolutely required, which do not beyond reasonable doubt contribute to public welfare, is only a species of legalized larceny. Under this Republic the rewards of industry belong to those who earn them. Coolidge
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Joined: Apr 2007
Posts: 32,312
Campfire 'Bwana
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Campfire 'Bwana
Joined: Apr 2007
Posts: 32,312 |
They treated me like [bleep]; they lost a customer as at that point I had 3 Burris scopes. Have not bought one since and traded off two of those that I had. The one I STILL have, is partly because they never actually fixed the problem (little flecks of stuff floating around inside) and I couldn't really sell it in good concience like that.
To flesh it out a little, they took about 2 MONTHS to get it back to me, and at least twice in that time period they told me it'd shipped, when it hadn't. Total bullcrap.
The CENTER will hold.
Reality, Patriotism,Trump: you can only pick two
FÜCK PUTIN!
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Joined: Nov 2002
Posts: 18,462 Likes: 2
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2002
Posts: 18,462 Likes: 2 |
Dropped one in the mail this morning, so we'll see how it goes.
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Joined: Oct 2006
Posts: 3,787
Campfire Tracker
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Campfire Tracker
Joined: Oct 2006
Posts: 3,787 |
Treated me well also. Received a card from them shortly after I send it in acknowledging receipt and provided a repair number. Received a second card several days later that work was done and scope was shipped with tracking number. Scope was spotless when I received it and problem corrected. All at no charge.
What doesn't kill you makes you stronger. Except for bears. Bears kill you.
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Joined: Nov 2003
Posts: 28,864
Campfire Ranger
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Campfire Ranger
Joined: Nov 2003
Posts: 28,864 |
Jeff_O and I had similar experiences. I used to purchase only Burris. Too many failures and the customer service didn't know what I was talking about when I tried to help.
I still use only Burris Signature rigns.
"Only Christ is the fullness of God's revelation." Everyday Hunter
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Joined: Jul 2008
Posts: 1,337
Campfire Regular
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Campfire Regular
Joined: Jul 2008
Posts: 1,337 |
Turn-around time on my 2x20 pistol scope was a couple of days less than two weeks . . . in October when they were surely swamped. No charge, too. Burris gets five stars from me.
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Joined: Mar 2006
Posts: 573
Campfire Regular
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Campfire Regular
Joined: Mar 2006
Posts: 573 |
I had a Fullfield II go wacky a couple years ago. I sent it to them and about 10 days or two weeks later I had a brand new one waiting for me on the porch. I did buy more Burris scopes after that, and will continue to do so in the future
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Joined: Mar 2007
Posts: 9,209 Likes: 3
Campfire Outfitter
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Campfire Outfitter
Joined: Mar 2007
Posts: 9,209 Likes: 3 |
I sent a fullfield in fixed free in about a month.
I would not buy something that runs on any kind of primer given the possibility of primer shortages and even regulations. In fact, why not buy a flintlock? Really. Rocks aren't going away anytime soon.
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Joined: Nov 2009
Posts: 42
Campfire Greenhorn
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Campfire Greenhorn
Joined: Nov 2009
Posts: 42 |
Had a Signature cleaned a few yrs ago...nothing but a piece of lint in the optics. 2 weeks start to finish and they paid the freight. FFII's going strong.
always learning
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Joined: Nov 2002
Posts: 18,462 Likes: 2
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2002
Posts: 18,462 Likes: 2 |
Thanks. Bought a used Burris for a song and it showed up with a severely canted reticle. Sent it in earlier this week and will see how it goes.
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Joined: Aug 2003
Posts: 39,139 Likes: 24
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2003
Posts: 39,139 Likes: 24 |
About 10 years ago I had one. (forget the model)
Went TU inside of 12 shots on a Ruger 300WM. Sent it in. Got it back in 9 months. Went TU again in 6 shots. Threw it in the trash. Never again.
Me
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