Home Forums Hunting & Shooting Hunting Rifles Forbes 20B 7mm-08 delivered...

We'll agree to disagree. Buying a screwed up rifle is certainly frustrating, but it's not getting stuck if the manufacturer makes things right.

That's your opinion and worth exactly what we paid for it.

Get a life.

mr forbes treat your paying customers,like your best friends.


problem solved.

Once again, it's not Mr. Forbes, it's Forbes Rifles. Mr. Forbes let them use his name and I'd bet he's regretting that right now.

I'd think there was more to the deal than just licensing the use of his name and design in exchange for a check - i.e. he'd want assurances, oversight and recourse actions he can take. Maybe the checks are big enough that it doesn't matter.

I think it does qualify as getting stuck to a degree. You have to take into account the time, travel, maybe shipping cost, and aggravation, not just the final result.

It's similar to getting rear-ended in your car. Yeah, you'll probably get your car fixed, but it's still a giant PIA that could have been avoided if the other guy had simply paid attention to the job at hand.

Forbes was handed a golden egg on a silver platter and futzed it up. They need to kiss some serious butt for the customers that received junk, AND get things straight in a hurry or they will fold. It may be too late.

I agree that getting a bum rifle is a big PITA and that Forbes is screwing the pooch by letting known issues continue. I just think it's too soon to say that people are getting stuck when we don't know how Forbes will ultimately resolve the problems. If guys like Rancho just end up with the functional rifles they should have had in the first place, after all of this hassle, Forbes is certainly sticking it to its customers.

I figure if I have to send the rifle back to the maker, to be fixed at all, I took a beating. I have never seen those episodes end happily...at least for me.

I figured out that manufacturers make rifles to a certain standard;and "fix" them to that same standard,which isn't necessarily what the customer expects.Took me a couple of episodes to figure this out.

The best warranty in the world is one that you never need,but people are conditioned today to expect warranties,because there is so much shidt on the market.With a good rifle,warranties are not (should not be) required.

If a rifle needs to be fixed, I give it to a good smith;I don't trust factories to fix rifle problems.

39.700 and sometimes this thread has been viewed already.

Sad deal. Stupidity on the companies side.

I agree that dealing with a company like this is "getting stuck"...but "get a life"?? Are you f****** kidding?

Go back to your girls locker room...

You young Bucks would be well advised to jot these words of experience down for future reference.

You old people need to lay off the Cialis. Every time I've sent a firearm back to the manufacturer for warranty work it came back UBER quick and was UBER fixed.

I'd suggest Forbes adopt the same CS strategy or they're going to become a distant memory UBER quick.


Travis

Don't need it. However, not saying i don't have any or haven't tried it.

Anyway, I've sent a shotgun off to browning. 6 months later it came back and still broke. Try sending something off to Beretta and get back to me on uber-quick.

Have to admit Ruger didn't waste much time and the work was done correct.

Uber correct on Forbes. Sounds more every day like history repeating itself with Nula clones. Uber deja vu?

If I'm shipping a rifle back it's because they are refunding the purchase.

I'll give Ruger a second chance. With the rest of them I'm in your boat.

Those companies must UBER suck.

I'm UBER taking a road trip with my UBER savage children.

Tell Rancho I hope he stops getting UBE'd soon.



Travis

He has been a trooper.

Enjoy the road trip with the kids and have fun.

I'm still scratching my head.....

Forbes has been watching this thread since day one....I know this because they told me so.

Forbes has been contacted from multiple guys on here about this thread....I know this because they told me so.

If this thread has been monitored and they've been contacted multiple times from guys on here concerning this issue, why not use this fiasco to show how their customer service shines? Why no public apology on here to show that they care about their product and assure us they'll address these production issues?

If a situation like this doesn't deter potential purchases, I don't know what will. The repairs should have been expedited and they should have assured potential buyers that things like this won't happen again. There are no excuses at this point given the fact that they've read every post on here.

Me presently in their position? I would have a new function and accuracy tested rifle out the door long before this. May have to have it re-registered on Ranchos end if the serial number is different, but doubt that would anger him.

Public apology? More than a few have difficulty in verbally saying they screwed up.
Pretty much the nature of the beast for the most part. I'm more surprised when the reverse occurs.

Me too Harry. It doesn't happen enough, but it carries some weight when it occurs.