I have three rtic coolers 2 45s and a 65. Very happy with price and quality. The only thing I dont like is the rubber latches dont stay up and get in the way when closing the coolers. There is an easy fix for that using rubber washers that I just havent done yet.
Had the same problem. Need to find out exactly what that fix is.
Pull out the pins that hold the rubber latch and add a couple stainless steel washers within
This makes everything
There is a YouTube how to video