Had an experience with Bud's about 2 weeks ago. I was able to get thru on a chat session, but in all fairness, it was a waste of time. Other than typing vs talking I felt like I was dealing with some yahoo in an off-shore call center.
Best of luck.
Yeah, we just got a chat using a different computer and a different search engine, but I might as well have pissed into the wind.
That said, product arrived today. Have done business with Buds before without a hitch, and he often has the best price.
But this total lack of customer service will keep me away in the future.