Well, since you asked so nicely....
I broke this one. Had it on my crossbow and the crank came off its mount and smashed into the eyepiece, shattering one lens at least. I explained that on my service request form. I expect that they'll fix or replace it, whichever is easiest and cheapest for them. If not, it's my fault, my loss.
This is the first scope I've ever sent back. Red dots? Another story.
