I have been using it for about 7 years now and it's pretty simple and easy. But then my wife and I are just RN's that work at a hospital for an hourly wage so our taxes are pretty straight forward. It walks you through every step very thoroughly and at any point you can click on a tab for more information about the current step you are on. It also has the option of allowing you to speak with tax experts at any point as well but I have never needed to while doing our taxes. It will ask you every possible pertinate question concerning income and possible deductions. It keeps a running tab and then tells you whether you are better off itemizing or using the standard deduction.
I have never found it to be hard to use. The other good thing is that there is no charge until you reach the point where you actually file your return so if you get half way into it and decide you don't like it then you can just stop and not be out a penny.
Last edited by Willto; 03/05/21.
