Yes, I have multiple other Swarovski optics products. I know their customer service is fantastic. But I was trying to avoid having to send the scope back. It’s already brand new, less than 50 shots through it. I don’t really want to go through the delay in the middle of hunting season, nor do I want to have to waste ammo/components dialing it back in. So that’s why I was asking if anyone has ever had experience where they send you the parts and walk you through a minor repair like this.
