My RL-550 is over 30 years old. Gets used as a turret press only and gets a lot of use. It's now like their BL-550 basic reloader. Part of the casting finally broke. Called Dillon and found that for (IIRC) $79.95 + shipping to them they will rebuild it and pay to ship it back to me. Sent it in a couple months ago. Got it back in less than 2 weeks completely refurbed with other parts replaced as well. I think mine finally went to hell after 30 years because of lack of maintenance. There's an online video on lubrication that I never knew about and never paid much attention to the press. Just used the heck out of it. With proper lubrication one of those things should last longer than the owner. I'm the original owner and after 30 something years of good service it was cheaper than buying another decent press. Done business with Dillon on other stuff over the years and they have always treated me great so I wasn't looking for freebies.