incorrect. I emailed them a few weeks ago specifically asking if I could buy a powder measure tube for a very old relaoding press that belonged to my dad as I broke the original. my reply email simply said a new one was in the mail free of charge
Glad to hear your experience was better. Sounds like the RCBS of old. My recent experiences were sadly not as good. I needed a new ram for a RockChucker press. I spoke to the good folk in Oroville pre-Vista and they said no problem...just let us know which of the two variations you need. Let it slide for a few months, then the fires set things back a few more months. By the time I picked it up again, I was told, sounds like wear and we don't cover that.
Bought another Co-Ax to solve that problem.
Other issue was looking to buy a new barrel for a Sidewinder tumbler. "sorry, we don't support older, discontinued products".
