Originally Posted by ribka
I ve always had great CS with Seek outside. wonder what happened?



Originally Posted by MontanaMarine
Originally Posted by Jordan Smith
Originally Posted by MontanaMarine
Take a look at the Merlin from Seek Outside.

https://seekoutside.com/spectra-merlin-daypack-talon/


It is a stand alone daypack, about 1400 cu-in. Also it is a clip-on added bag to most Seek Outside packs.

I use it for a light daypack,

[Linked Image from i.imgur.com]

[Linked Image from i.imgur.com]

It can carry all of this no problem,

Silvertip shelter/pole/stakes
Helinox ground chair
1.5L Nalgene bottle
Stove/fuel
Binoculars


[Linked Image from i.imgur.com]


Clipped on to the Unaweep framed pack,
[Linked Image from i.imgur.com]
Shane,

I’ve owned and used a bunch of SO gear, and used to recommend them at every opportunity. Based on my recent dealings with their CS, however, I can no longer do so. I’ll be looking at other alternatives for future packs and shelters. Just a FYI for anybody interested.

That's kind of disappointing hearing their CS has slipped. I've accumulated a lot of their gear over the last several years.

I have in the past, as well, but the most recent debacle has me a little disenchanted.

I started a warranty claim about 10 months ago, and have sent many emails and made many phone calls, and just today got a resolution to 1 of the 2 problems I had. The second problem will go unresolved. Communication and product support have ranged from underwhelming to very disappointing.